Sydnee Clark
Springfield,MO
Summary
Dynamic Patient Transport Coordinator at CoxHealth Hospital with a proven track record in enhancing patient satisfaction through effective problem-solving and time management. Established strong interdepartmental relationships, ensuring timely patient transports and resolving transportation issues promptly. Skilled in multitasking and organizational strategies, contributing to overall safety and efficiency in healthcare transport operations.
Overview
7
7
years of professional experience
Work History
Patient Transport Coordinator
CoxHealth Hospital
Springfield, MO
03.2024 - Current
- Established strong relationships with departments and transporters, resulting in smooth transports throughout the hospital.
- Coordinated multiple transport projects simultaneously, achieving successful completion within timely manner.
- Ensured timely delivery of patients by closely monitoring progress and addressing potential delays with departments or other staffing.
- Developed comprehensive contingency plans to address unexpected disruptions in transportation processes.
- Enhanced department satisfaction by resolving transportation issues promptly and maintaining open communication lines.
Centralized Transporter
CoxHealth Hospital
Springfield, MO
07.2021 - 03.2024
- Enhanced patient satisfaction by providing timely and efficient transportation services within the healthcare facility.
- Maintained a safe environment for patients during transport by adhering to proper protocols and procedures.
- Exemplified strong problem-solving skills when faced with unexpected challenges or obstacles during patient transports, finding effective solutions to ensure timely completion of tasks.
- Contributed to increased overall safety within the facility by strictly adhering to guidelines related to proper body mechanics when lifting or moving patients during transport processes.
Cashier
Hills Feed and More
Mount Vernon, MO
03.2018 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise around the store.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associates In General Studies - General Studies
Ozarks Technical Community College
Springfield, MO05.2022
Skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Organizational skills
- Teamwork and collaboration
Timeline
Patient Transport Coordinator
CoxHealth Hospital
03.2024 - Current
Centralized Transporter
CoxHealth Hospital
07.2021 - 03.2024
Cashier
Hills Feed and More
03.2018 - 08.2021
Associates In General Studies - General Studies
Ozarks Technical Community College