Sydnee De Castro
Lemoore,CA
Summary
Organized Referral Clerk with 3 years of experience in medical field. Excellent typist, collaborator and office coordinator with proven history of reorganizing and optimizing office settings. Dedicated to efficiency and maintaining workflow. Forward-thinking and friendly with distinguished talent in multitasking, modernizing offices and streamlining procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Dedicated and responsive student teacher with proven skills in classroom management, behavior modification and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
9
9
years of professional experience
Work History
Assistance HR Specialist
Renewable Solar
601 W Grangeville Blvd
01.2024 - Current
- Provided front-line communication by answering and directing incoming calls to the correct department, ensuring prompt service.
- Streamline purchasing of office supplies using InFlow, maintaining accurate inventory and reducing shortages.
- Reconcile company credit card statements.
- Maintaining organized project documentation by uploading files to BuilderTrend.
- Coordinating travel arrangements, including hotel bookings, to support crew needs.
- Oversee inventory of branded apparel.
- Issue uniforms and necessary materials to new employees.
- Manage the conference room and office vehicle calendars to maximize resource utilization and avoid scheduling conflicts.
Referral Clerk
Hanford Pediatrics
Hanford, CA
01.2019 - 10.2021
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Managed incoming telephone calls, took messages and directed callers to personnel.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Communicated with patients to gather intake data and verify chart information.
- Answered 20 average daily phone calls to schedule appointments and address patient inquiries.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Entered data in Amazing Charts software to keep records of referrals, referral status, and vaccine information.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Pulled and organized requested documentation.
- Communicated with outside offices to obtain records and transfer files for providers needs.
Teacher's Assistant
Lemoore High School Careers in Education
Lemoore, CA
08.2016 - 05.2018
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Distributed classroom materials, pencils, paper and art materials.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Arranged and led academic and study activities for students.
- Provided classroom support throughout planned instruction and individual lessons.
- Maintained organized and clean classroom and play areas.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Cheer Coach Volunteer
Lemoore Youth Cheer
Lemoore, CA
07.2017 - 12.2017
- Taught routines in preparation for performance at sports games and competitions, instructing on safe and correct execution of stunts, gymnastics, choreography and cheers.
- Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation .
- Reviewed team appearance, mental readiness and physical form before each game or event.
- Communicated with staff members and students regarding routine design, props or equipment needed, music selection and announcement needs in advance of performances.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Readied cheerleaders for challenging event and games with demanding schedule of practices.
Education
Lemoore High School
Lemoore, CA05.2018
Skills
- Client relationship management
- Recordkeeping
- Communication
- Work ethic
- Organization and efficiency
- Multi-line telephone skills
- Data entry
- Multitasking and prioritization
- Professional and polished presentation
- Group teaching ability
- Lesson plan development
- Discipline and feedback
- Effective listening
- Positive student engagement
- Mentoring
- Coaching experience
- Teambuilding
- Leadership
- Decision-making
- Organizational skills
- Active listening
- Problem resolution
- Time management
- People skills
- Customer service
- Computer skills
Education and Training
other
References
Elinor Zorn M.D.
(559)904-1780
Robert Kezirian M.D.
(559)287-3626
Christy Vargas
(559)816-6802
Brandy White
(559)816-2304
Timeline
Assistance HR Specialist
Renewable Solar
01.2024 - Current
Referral Clerk
Hanford Pediatrics
01.2019 - 10.2021
Cheer Coach Volunteer
Lemoore Youth Cheer
07.2017 - 12.2017
Teacher's Assistant
Lemoore High School Careers in Education
08.2016 - 05.2018
Lemoore High School