SYDNEE DURTSCHE
Loveland
Summary
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Ensuring high levels of customer satisfaction and seamless daily operations because of team oriented mindset.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Colorado Cherry Company
05.2021 - Current
- Only worked here over summers during college, and now.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked well and easily got along with all co-workers.
Receptionist
Embassy Suite Hotel
06.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Biology
South Dakota School of Mines And Technology
Rapid City, SD05-2025
High School Diploma - undefined
Thompson Valley High School
Loveland, CO07.2020
Skills
- Strong work ethic
- Team player attitude
- Problem-solving
- POS systems
- Customer assistance
- Merchandise restocking
Timeline
Receptionist
Embassy Suite Hotel
06.2022 - 08.2022
Front of House Employee
Colorado Cherry Company
05.2021 - Current
High School Diploma - undefined
Thompson Valley High School
Biology
South Dakota School of Mines And Technology
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