Sydnee Hines-Norwood
Springfield,OR
Summary
Dynamic professional specializing in sales and customer relations, recognized for increasing traffic and establishing robust client connections. Expertise in assessing customer requirements and delivering personalized solutions that facilitate successful transactions. Effective communicator and negotiator, dedicated to teamwork and achieving sales objectives.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Retail Associate
Harley Davidson
Eugene, OR
09.2025 - Current
- Assisted customers with product selection, boosting sales and enhancing store reputation.
- Managed inventory efficiently, ensuring product availability and reducing stock discrepancies.
- Collaborated with team to optimize store layout, improving customer flow and satisfaction.
- Resolved customer inquiries promptly, enhancing overall shopping experience and loyalty.
- Assisted customers in selecting apparel, accessories, and gear for their motorcycles.
Bartender/Server
Gateway Grill
Springfield, OR
04.2023 - 06.2025
- Provided exceptional customer service, building rapport with regular patrons.
- Trained new staff on drink preparation and bar operations effectively.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Assisted customers with selecting the right type of lottery ticket for their needs
- Supervising video poker machines, cash handling promptly and accurately
Server
Primetime Sportsbar & Grill
Springfield, OR
08.2022 - 06.2023
- Provided attentive service to guests in a fast-paced sports bar environment.
- Managed multiple tables efficiently while addressing customer needs promptly.
- Assisted in training new servers on menu items and service standards.
- Handled cash transactions and processed payments using point-of-sale system.
Leasing Agent
The Morgan Group
Houston, TX
05.2020 - 07.2022
- Managed leasing inquiries and provided property information to prospective tenants.
- Conducted property tours and showcased amenities to potential residents.
- Assisted in preparing lease agreements and ensuring compliance with regulations.
- Developed marketing materials to promote available units and increase visibility.
Education
DIPLOMA - Springfield, OR
Springfield High School
Springfield, OR06-2014
Skills
- Customer experience management
- Staff training
- Relationship building
- Sales expertise
- Effective verbal and written communication
- Cash handling
- Conflict resolution
- Visual merchandising
- Event promotion
- Networking skills
Certification
Oregon Food Handler Card, Good through 2028
Timeline
Retail Associate
Harley Davidson
09.2025 - Current
Bartender/Server
Gateway Grill
04.2023 - 06.2025
Server
Primetime Sportsbar & Grill
08.2022 - 06.2023
Leasing Agent
The Morgan Group
05.2020 - 07.2022
DIPLOMA - Springfield, OR
Springfield High School