SYDNEE KLABBATZ

• Provide direct care and behavioral support to individuals experiencing psychiatric emergencies, acute mental health crises, and substance use disorders.
• Utilize verbal de-escalation techniques and crisis intervention strategies to safely manage aggressive or emotionally distressed patients.
• Utilized verbal de-escalation techniques and crisis intervention strategies to effectively manage aggressive or emotionally distressed patients, enhancing safety and stability.
• Conducted suicide risk observation and implemented individualized safety plans, contributing to patient safety and crisis management.
• Perform continuous behavioral observation and monitor patients for changes in mood, behavior, and safety risks.
• Support voluntary and involuntary psychiatric admissions.
• Collaborated with psychiatrists, nurses, therapists, social workers, EMS, law enforcement, and emergency department staff to coordinate comprehensive patient care, improving treatment outcomes.
• Accurately document patient behaviors, interventions, and treatment progress using electronic health records (EHR).
• Assisted with one-to-one (1:1) patient monitoring based on clinical assessments.
• Monitor medication compliance and promptly report behavioral or medical changes to licensed clinical staff.
• Participate in multidisciplinary treatment planning and discharge coordination.
• Ensure compliance with HIPAA, Joint Commission standards, and facility safety policies.
• Mentor new Behavioral Health Specialists and provide leadership support during daily operations.take and triage of behavioral health patients
• Crisis stabilization for adults.
• Support for patients experiencing psychosis, mania, severe depression, anxiety disorders, and substance use disorders
• Coordination with EMS, law enforcement, and emergency department personnel
• Assistance with restraint and seclusion procedures following facility policy
• Monitoring and reporting behavioral changes to licensed clinical staff

• Encouraged and supported individuals through shared experiences to foster personal growth.
• Assisted clients in identifying positive behavioral choices and developing healthy coping skills.
• Be an advocate for clients.
• Advocated for clients' rights and needs in various settings.
• Work well with other disciplines to provide the best possible care for the client.
• Ensure RSS staff is utilizing proper customer service in patient care such as verbal de-escalation and motivates team to be of a presence on the units at all times.
• Take interest in training/mentoring new and current RSSs.
• Ensure RSS staff is utilizing proper customer service in patient care such as verbal de-escalation and motivate team to be of a presence on the units at all times.
• Delegate team members for their daily tasks for their shift.
• Take daily attendance calls.
• Taken initiative to learn role of Lead and Supervisor.

• Prepared store for opening and closing, ensuring a welcoming atmosphere for customers.
• Restocked pastries on display to maintain inventory levels.
• Operated cash register efficiently during peak hours.
• Made coffees and teas, delivering quality beverages to enhance customer satisfaction.
• Customer Service.

• Delivered thorough commercial cleaning services for major corporations, ensuring high standards of cleanliness.
• Ensured accuracy by meticulously reviewing all work.
• Prioritized responsibilities to maximize productivity and efficiency.

Some College in General Studies