SYDNEY ADLER
Katonah, NY
Summary
Travel professional delivering high-touch, multi-destination experiences for high-performance clients. Skilled in strategic partnerships and operational efficiency. Excited to contribute to modern, tech-enabled travel and lifestyle experiences.
Overview
5
5
years of professional experience
Work History
Associate Travel Manager
SmartFlyer
New York
06.2025 - Current
- Manage a portfolio of luxury clients across proposal development, booking, invoicing, and post-travel follow-up, servicing high-performance individuals with precision and discretion
- Design and execute complex, multi-destination itineraries using Sabre and internal CRM systems to ensure accuracy and efficiency across global time zones
- Collaborate cross-functionally with in-house teams and global affiliates to deliver high-touch service while maintaining operational consistency and brand standards, contributing to scalable infrastructure across travel workflows
- Liaise directly with luxury hotels and resorts, DMCs, and niche destination specialists to secure preferred amenities and insider access, strengthening long-term strategic partnerships
- Contribute to CRM optimization initiatives, providing feedback on workflows, automation opportunities, and data structure improvements to enhance system performance and efficiency
Affiliates Coordinator
SmartFlyer
New York
08.2024 - 06.2025
- Managed relationships with a global network of luxury travel advisors, ensuring alignment with brand standards and service expectations
- Served as point of contact for affiliates, advising on booking systems and CRM processes while facilitating onboarding and training initiatives to standardize best practices and improve operational efficiency
- Supported revenue-driving initiatives by strengthening affiliate engagement and retention, contributing to overall booking volume and partner performance
- Collaborated with hotel and vendor partners to advise on FAM trip advisor selection, analyzing affiliate performance data, existing brand support, and client portfolio alignment to strengthen long-term partnerships and maximize impact
Leisure Team Coordinator
SmartFlyer
New York
07.2023 - 08.2024
- Supported execution of high-budget, multi-destination travel for high-net-worth clients, building foundational expertise in ultra-high-touch service delivery
- Managed reservations and negotiated preferred partner amenities using Sabre and CRM systems
- Handled itinerary changes and travel disruptions in fast-paced, high-stakes environments
- Participated in the development and implementation of a new CRM system, identifying workflow gaps, troubleshooting issues, and facilitating data migration of client profiles, contributing to long-term operational infrastructure and systems building
- Managed commission tracking and vendor reconciliation to ensure financial accuracy
Brand Associate
Athleta
Mount Kisco
06.2021 - 06.2023
Marketing Communications Intern
PTG Consulting
New York
01.2023 - 05.2023
- Assist with development of reports, trends documents, social media programs, and content
Social Media Coordinator
AEPHI at NYU
New York
01.2022 - 05.2023
Intern
Poses Travel & Co
New York
07.2022 - 03.2023
- Project management/delivery, organizing and updating client database while supporting exclusive concierge travel services
- Subsidiary of SmartFlyer
Education
New York University - Media, Culture, and Communications
New York University, Steinhardt School of Culture, Education, and Human Development
05.2023
FOX LANE HIGH SCHOOL -
FOX LANE HIGH SCHOOL
Bedford, NY01.2019
Volunteering And Interests
- Alpha Epsilon Phi, NYU, zeta chapter, 2019
- B+ foundation/New York Dance Marathon, raised over $2 million to fight pediatric cancer, 2022
- Sharsheret, fundraising for breast and ovarian cancer research
- Juvenile Diabetes Research Foundation
Websites
Timeline
Associate Travel Manager
SmartFlyer
06.2025 - Current
Affiliates Coordinator
SmartFlyer
08.2024 - 06.2025
Leisure Team Coordinator
SmartFlyer
07.2023 - 08.2024
Marketing Communications Intern
PTG Consulting
01.2023 - 05.2023
Intern
Poses Travel & Co
07.2022 - 03.2023
Social Media Coordinator
AEPHI at NYU
01.2022 - 05.2023
Brand Associate
Athleta
06.2021 - 06.2023
New York University - Media, Culture, and Communications
New York University, Steinhardt School of Culture, Education, and Human Development
FOX LANE HIGH SCHOOL -
FOX LANE HIGH SCHOOL