Sydney Ali
Humble,TX
Summary
Motivated and detail-oriented communicator who completed an Associate's degree at Lone Star College (transferred to the University of Houston, Fall 2026 - Media Production). Experienced in fast-paced customer-facing environments with strong written and verbal communication, multitasking, and problem-solving skills. Seeking a role where I can deliver exceptional service while building long-term professional skills.
Overview
2
2
years of professional experience
Work History
Barista / Customer Service Associate
Starbucks
Houston, TX
04.2025 - Current
- Delivered high-volume customer service in a fast-paced environment, ensuring accuracy and professionalism in handling 200+ transactions daily
- Resolved customer complaints and concerns in real time, consistently maintaining satisfaction and a positive experience
- Managed cash handling, ensured order accuracy, and completed daily operational tasks under time pressure
- Trained and supported new team members on procedures, product knowledge, and customer communication standards to enhance team efficiency
Sales Associate
Dillards
Humble, Texas
09.2024 - 04.2025
Education
Bachelor of Arts - Media Production
University of Houston
Houston, TX05-2028
Associate of Arts - General Arts
Lone Star College
Houston, TX06-2026
Skills
- Point of Sale Systems
- Customer Relationship Management
- Customer Engagement
- Visual Merchandising
- In-Person Communication
- Clear verbal communication
- Professional written correspondence
- Time management
- Deadline adherence
- Scheduling
- Prioritization
- De-escalation
- Conflict resolution
- Active listening
- Empathetic communication
- Remote task management
Languages
English (fluent)
Availability
part-time roles
Additional Experience Strengths
- Self-directed learner actively building remote work and digital skills ahead of UH enrollment
- Strong familiarity with social media content strategy, scheduling tools, and audience engagement
- Comfortable working independently with minimal supervision in async or remote environments
- Pursuing acting career - experienced in self-direction, cold reading, memorization, and performance under pressure
- Demonstrated reliability, punctuality, and professionalism in all positions held
Timeline
Barista / Customer Service Associate
Starbucks
04.2025 - Current
Sales Associate
Dillards
09.2024 - 04.2025
Bachelor of Arts - Media Production
University of Houston
Associate of Arts - General Arts
Lone Star College