Sydney Amsden
Centerville ,MO
Summary
Dynamic and results-driven professional with experience at Peoples Community Bank, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and achieve branch targets through effective communication and teamwork. Skilled in banking software and documentation, with a strong commitment to professionalism and ethics in all interactions.
Overview
3
3
years of professional experience
Work History
Bank Representative
Peoples Community Bank
Ellington, MO
06.2024 - Current
- Increased customer satisfaction by promptly addressing inquiries and resolving issues.
- Educated customers on digital banking options available at the bank, promoting self-service features when applicable.
- Assisted in achieving branch targets, consistently meeting or exceeding personal performance goals.
- Actively participated in community outreach events to promote brand awareness and attract new clientele.
Janitor
Peoples Community Bank
Ellington, MO
01.2024 - 06.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
Medical Scribe
Missouri Highlands
Ellington, MO
01.2022 - 05.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
Education
General Studies
Lincoln Heights Academy
Online 10.2011
Skills
- Empathy and patience
- Professionalism and ethics
- Cash handling expertise
- Sales and marketing
- Banking software proficiency
- Customer service
- Team collaboration
- Creative thinking
- Verbal and written communication
- Teller experience
- Account openings
- Documentation skills
Timeline
Bank Representative
Peoples Community Bank
06.2024 - Current
Janitor
Peoples Community Bank
01.2024 - 06.2024
Medical Scribe
Missouri Highlands
01.2022 - 05.2023
General Studies
Lincoln Heights Academy