Sydney Anthony
Shreveport,LA
Summary
Dedicated with excellent experience in customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Computer Lab Assistant
LSU-Shreveport Campus Wide Lab
Shreveport, Louisiana
09.2020 - 12.2021
- Configured new devices and software to set up work stations in classrooms and labs
- Configured hardware, devices and software to set up work stations for students and employees
- Provided instruction to all lab users on proper use of all equipment.
- Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
- Supported all computer lab operations.
- Handled lab equipment, cleaned keyboards, monitors and disk drives, replenished paper, and replaced ink and toner cartridges.
Summer Office Assistant
Sabine Parish School Board
Many, LA
06.2018 - 07.2020
- Delivered clerical support by handling range of routine and special requirements.
- Managed and reviewed files for new hires and retirees
- Streamlined processing procedures for various financial and employee documents to improve traceability.
- Interacted with employees by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying and distributing mail.
- Verified accuracy of business records by consistently updating employee information.
- Informed and supported leaders through consistent communication and administrative support duties.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Bachelor of Science - Biological Science, Molecular And Cellular Biology
Louisiana State University At Shreveport
Shreveport, LA12.2021
High School Diploma -
Florien High School
Florien, LA05.2018
Skills
- Help Desk Support
- Microsoft Windows and Office
- Customer Service Support
- Attention to Detail
- Technical Troubleshooting
- Friendly and Patient
- Organizational Skills
- Tracking and Documentation
- Multitasking and Prioritization
- Problem Solving
- Time Management
- Highly Professional
Certification
- Certified in Basic Life Support
Timeline
Computer Lab Assistant
LSU-Shreveport Campus Wide Lab
09.2020 - 12.2021
Summer Office Assistant
Sabine Parish School Board
06.2018 - 07.2020
Bachelor of Science - Biological Science, Molecular And Cellular Biology
Louisiana State University At Shreveport
High School Diploma -
Florien High School