Sydney Barrow
Panama City Beach,FL
Summary
Customer-focused Retail Associate with a passion for the understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives.
Overview
5
5
years of professional experience
Work History
Photographer
Walt Disney World Resort
Orlando, Florida
09.2024 - 01.2025
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Communicated effectively with other departments regarding guest needs and requests.
- Following and ensuring all safety protocols were met.
- Maintained a positive attitude and professional demeanor at all times.
- Greeted and served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Educator
Lululemon
Fort Walton Beach, Florida
05.2023 - 08.2023
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Inspected purchased items for defects before handing them over to customers.
- Demonstrated knowledge of store products and services.
- Processed returned merchandise according to company policies.
- Stocked shelves with merchandise according to company standards.
- Offered suggestions for additional items that may be of interest to customers.
- Participated in team meetings and training sessions.
- Kept informed about new products arriving at the store on a regular basis.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Educator
Lululemon
Fort Walton Beach
05.2021 - 08.2021
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Inspected purchased items for defects before handing them over to customers.
- Demonstrated knowledge of store products and services.
- Processed returned merchandise according to company policies.
- Stocked shelves with merchandise according to company standards.
- Offered suggestions for additional items that may be of interest to customers.
- Participated in team meetings and training sessions.
- Kept informed about new products arriving at the store on a regular basis.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Sales Associate
Panama City Dive Center
Panama City Beach, Florida
04.2020 - 05.2021
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed transactions using a point-of-sale system.
Education
Hospitality
Troy University
Troy, ALSkills
- Customer Experience
- Retail Sales
- Interactive Advertising
- Digital Photography
- Visual Merchandising
- Product Knowledge
- Team collaboration
- Time Management
Timeline
Photographer
Walt Disney World Resort
09.2024 - 01.2025
Educator
Lululemon
05.2023 - 08.2023
Educator
Lululemon
05.2021 - 08.2021
Sales Associate
Panama City Dive Center
04.2020 - 05.2021
Hospitality
Troy University