Summary
Overview
Work History
Education
Skills
Groups
Timeline
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Sydney Blacketor

Sydney Blacketor

Tempe

Summary

Motivated to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

1
1
year of professional experience

Work History

Insurance Claims Specialist

State Farm
06.2025 - Current
  • Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
  • Maximized client retention by addressing concerns promptly and professionally, consistently demonstrating empathy and understanding during difficult situations.
  • Reduced claim cycle times to improve customer experience, leveraging advanced claim processing software.

Part Time Insurance Claims Intern

State Farm
08.2024 - 05.2025
  • Adhered to company policies and industry regulations while handling sensitive customer information with confidentiality
  • Resolved escalated customer complaints promptly by providing empathetic support and finding appropriate solutions
  • Utilized insurance software systems and databases to accurately document claim information and track progress

Summer Insurance Claims Intern

State Farm
05.2024 - 08.2024
  • Provided clear explanations of coverage details, policy terms, and claim procedures to customers
  • Conducted interviews with claimants/Insureds to gather additional information or clarify details of the incident
  • Conducted thorough investigations into potentially fraudulent claims using available resources and tools
  • Participated in ongoing training programs to stay updated on changes in insurance laws/regulations

Education

Bachelor's degree - Business Administration

Arizona State University-Tempe
Tempe, AZ
09.2024

Bachelor's degree - Supply Chain Management

Arizona State University-Tempe
Tempe, AZ
09.2024

Associate's degree - General Business

Glendale Community College
Glendale, AZ
12.2023

Skills

  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Professionalism
  • Reliability
  • Time Management
  • Attention to detail

Groups

Supply Chain Management Association (ASU), 01/24-12/24

Timeline

Insurance Claims Specialist

State Farm
06.2025 - Current

Part Time Insurance Claims Intern

State Farm
08.2024 - 05.2025

Summer Insurance Claims Intern

State Farm
05.2024 - 08.2024

Bachelor's degree - Supply Chain Management

Arizona State University-Tempe

Associate's degree - General Business

Glendale Community College

Bachelor's degree - Business Administration

Arizona State University-Tempe

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