Sydney Borum
Mesa,AZ
Summary
Results-driven Lean Leader known for high productivity and efficiency in task completion. Specialize in process optimization, and continuous improvement strategies. Excel in leadership, problem-solving, and communication, ensuring seamless collaboration and impactful results across teams. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Horse Lead
Therapy Farm
Gilbert, AZ
08.2023 - 05.2024
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Provided daily care for horses, including feeding, grooming, and exercising them.
- Cleaned tack and equipment used for riding activities.
- Mucked out stalls to remove waste and debris and keep conditions sanitary.
- Taught basic riding skills to novice riders.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Turned out horses to promote optimal exercise and health.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Performed in patient advocacy role, championing safety, well-being and rights.
- Encouraged and supported patients before and during therapy.
- Demonstrated therapy techniques to patients.
- Provided emotional support to patients dealing with difficult diagnoses or challenging conditions.
- Provided support to occupational therapists by setting up and cleaning equipment.
Sales Manager
Water Xpress
Mesa, AZ
03.2022 - 11.2023
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Resolved customer complaints regarding sales and service.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Greeted customers and provided menu information.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Recommended flavor combinations and desserts to customers, enhancing their dining experience.
- Followed proper sanitation guidelines when handling food products.
- Developed a loyal customer base through friendly and efficient service.
- Performed routine maintenance tasks such as cleaning, dusting, stocking shelves.
- Assisted with unloading deliveries, stocking shelves and organizing inventory.
Sales Associate
Boot Barn
Mesa, AZ
07.2023 - 10.2023
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed credit card transactions quickly and securely.
- Built and maintained relationships with peers and upper management to drive team success.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers to determine wants or needs.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Education
Associate of Science - Meteorology
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2027
High School Diploma -
Westwood Highschool
Mesa, AZ05-2024
Skills
- Training and coaching
- Customer focus
- Quality management
- Strategic thinking
- Team building and motivation
- Sales support
- Adaptability and flexibility
- Flexible schedule
- Willingness to learn
- Heavy lifting
- Cash handling
- Customer service
Accomplishments
- 4.0 Highschool gpa
- Employee of the month July 2023 at Boot Barn inc.
- Top number of membership sales at Elevate trampoline park in Mesa AZ
References
References available upon request.
Timeline
Horse Lead
Therapy Farm
08.2023 - 05.2024
Sales Associate
Boot Barn
07.2023 - 10.2023
Sales Manager
Water Xpress
03.2022 - 11.2023
Associate of Science - Meteorology
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Westwood Highschool
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