Sydney Carroll
Hampton,NJ
Summary
Accomplished kitchen manager with expertise in food safety, inventory management, and staff supervision. Proven track record of enhancing operational efficiency and delivering high-quality service.
Overview
6
6
years of professional experience
Work History
Kitchen Manager/Server
Clinton Luxury Senior Living
01.2026 - Current
- Managed daily kitchen operations, ensuring high standards of food quality and safety.
- Developed and implemented menu items that catered to dietary restrictions of residents.
- Collaborated with nutritionists to design balanced meal plans for resident health needs.
- Implemented best practices in sanitation and hygiene, achieving compliance with health regulations.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Assistant General Manager
Chipotle
07.2024 - 12.2025
- Executed daily operational tasks to maintain high standards of food quality and customer service.
- Assisted in training new staff on company policies and procedures, enhancing team performance.
- Monitored inventory levels and coordinated supply orders to ensure product availability.
- Implemented employee schedules to optimize labor efficiency during peak hours.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Facilitated team meetings to discuss targets and strategies, fostering collaborative work environment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Mentored and motivated team members to achieve challenging business goals.
Service Leader
Chipotle
02.2020 - 07.2024
- Led training sessions for new team members, ensuring adherence to service standards and operational procedures.
- Streamlined inventory management processes, reducing waste and enhancing product availability.
- Enhanced customer experience through effective conflict resolution and proactive engagement strategies.
- Mentored staff on best practices, fostering a collaborative and high-performance work environment.
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
- Enhanced staff productivity with regular training sessions and performance evaluations.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Balanced staffing levels appropriately according to demand fluctuations, optimizing labor costs without sacrificing service quality.
- Played an integral role in launching new products or services, coordinating efforts across multiple teams to ensure seamless implementation from start to finish.
- Implemented new service protocols, resulting in a higher percentage of resolved issues on the first contact.
Education
High School Diploma -
Maynard High School
Maynard, MASkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Cleaning and sanitation
- Menu development
- Productivity improvement
- Attention to detail
- Problem-solving
- Kitchen equipment operation and maintenance
Accomplishments
- Increased team productivity by implementing key process improvements.
Languages
English
Native or Bilingual
Timeline
Kitchen Manager/Server
Clinton Luxury Senior Living
01.2026 - Current
Assistant General Manager
Chipotle
07.2024 - 12.2025
Service Leader
Chipotle
02.2020 - 07.2024
High School Diploma -
Maynard High School