Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Casch

Spokane,Washington

Summary

Dynamic professional with a proven track record at Amazon, excelling in team management and process improvement. Skilled in enhancing workflow efficiency and fostering a culture of safety. Strong attention to detail in quality control and food handling, complemented by effective problem-solving abilities. Committed to delivering exceptional results and customer satisfaction.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Ambassador

Amazon
11.2020 - 05.2024
  • Operated AFE packing equipment to ensure efficient and accurate product packaging.
  • Trained and mentored new team members on safety protocols and operational procedures.
  • Implemented process improvements, enhancing workflow efficiency and reducing downtime.
  • Conducted regular quality control inspections to maintain compliance with industry standards.
  • Led safety training sessions, fostering a culture of safety awareness among team members.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Assembled boxes, cartons and containers to package items.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.

Team Lead

The Cleaning Authority
12.2017 - 11.2020
  • Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction.
  • Mentored and trained team members on best practices for efficient cleaning techniques.
  • Improved workflow processes, resulting in enhanced team productivity and service delivery.
  • Conducted regular performance evaluations, providing feedback to promote professional development.
  • Resolved customer complaints effectively, enhancing client relationships and loyalty to services provided.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Food Prep Cook

The Tribune Smokehouse
05.2016 - 09.2016
  • Assisted in food preparation by chopping, slicing, and measuring ingredients for daily menu items.
  • Maintained cleanliness and organization of kitchen tools and workstations to ensure safe food handling.
  • Collaborated with team members to assemble meal components efficiently during busy service periods.
  • Learned proper cooking techniques and equipment usage through hands-on training in a fast-paced kitchen environment.

Education

Medical Lake Alternative School
Medical Lake, WA
06-2015

Skills

  • Customer engagement
  • Team management
  • Product knowledge
  • Brand awareness
  • Problem-solving
  • Multitasking Abilities
  • Decision-making
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Kitchen organization
  • Sanitation
  • Strong attention to safe food handling procedures

Timeline

Ambassador

Amazon
11.2020 - 05.2024

Team Lead

The Cleaning Authority
12.2017 - 11.2020

Food Prep Cook

The Tribune Smokehouse
05.2016 - 09.2016

Medical Lake Alternative School

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Sydney Casch