Sydney Craig
Palm Bay,FL
Summary
Professional with strong background in beauty and personal care. Proven ability to enhance client experiences and uphold stringent hygiene protocols. Focused on team collaboration and consistently adapting to meet evolving client needs, with expertise in precision and client rapport.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sugarista
Sugaring Nyc
03.2024 - Current
- Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
- Developed strong rapport with clients through excellent communication skills and empathetic approach during treatment sessions.
- Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
- Recommended retail products for at-home use.
Guest Service Associate
European Wax Center
11.2022 - 02.2024
- Handled payment processing and provided customers with receipts and proper bills and change.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Greeted walk-in and phone guests, determining interests and needs.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Organized and cleaned lobby and reception areas, fostering strong visual presentation.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Team Member
Soverign
08.2020 - 10.2022
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Trained new team members using approved training materials and information.
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
Education
Esthetician -
Boca Beauty Academy
Boca Raton, FL09.2022
High School Diploma -
Boca Raton Community High School
Boca Raton, FL2021
Skills
- Greeting and Directing
- Customer Service
- Product Promotions
- Cleaning and Sanitizing
- Multitasking and Organization
- Appointment Scheduling
- Attention to Detail
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Time Management
- Dependable and Responsible
Certification
- Licensed esthetician - 2022
- Lash technician certified - 2022
Timeline
Sugarista
Sugaring Nyc
03.2024 - Current
Guest Service Associate
European Wax Center
11.2022 - 02.2024
Team Member
Soverign
08.2020 - 10.2022
High School Diploma -
Boca Raton Community High School
- Licensed esthetician - 2022
- Lash technician certified - 2022
Esthetician -
Boca Beauty Academy
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