Sydney Craig
Bowling Green,OH
Summary
Dynamic sports professional with extensive experience in baseball operations, facilities management, game operations, and event coordination. Proven track record of effectively managing competing priorities and solving real-time challenges to ensure seamless execution of high-profile events in fast-paced environments. Recognized for reliability, adaptability, and meticulous attention to detail, with a strong understanding of how daily operations align with broader departmental objectives. Committed to a hands-on, team-oriented approach that emphasizes thoroughness and efficiency. Actively seeking opportunities in collegiate athletics administration, operations, and sport oversight.
Overview
11
11
years of professional experience
Work History
Director of Baseball Operations
Bowling Green State University
Bowling Green, OH
12.2023 - Current
- Coordinated 15+ team travel itineraries per season, managing hotels, meals, transportation, schedules, and ground logistics for student-athletes, coaches, and staff.
- Managed day-to-day baseball operations by coordinating accommodations, catering, practice and game-day logistics, internal schedules, and other program needs throughout the season.
- Used Teamworks to maintain team schedules, distribute operational information, communicate itinerary changes, and keep coaches, staff, and student-athletes aligned in real time.
- Served as a primary operational point of contact for travel and scheduling needs, ensuring details were communicated clearly and completed on time.
- Responded to weather delays, schedule changes, travel disruptions, and last-minute operational issues by quickly adjusting plans and coordinating solutions under tight timelines.
- Worked closely with coaches, athletic department staff, facilities, athletic training, communications, game operations, and other campus partners to support daily program and event needs.
- Built strong working relationships across BGSU Athletics by understanding department processes, anticipating needs, and helping connect baseball operations with the people and resources required to execute them.
- Supported home games, practices, team events, and special projects through detailed preparation, on-site problem solving, and operational follow-through.
- Balanced multiple concurrent priorities in a fast-paced Division I athletics environment while maintaining accuracy, professionalism, and attention to detail.
- Anticipated logistical needs before they became problems, allowing coaches and student-athletes to remain focused on preparation and competition.
- Took ownership of operational details from planning through execution, with an emphasis on completing work correctly the first time and reducing workload for coaches and other staff.
- Contributed to the operational preparation of a program that won the 2024 Mid-American Conference Regular Season Championship, supporting the behind-the-scenes infrastructure required for consistent team performance.
- Developed a broad understanding of collegiate athletics operations by working across program administration, travel, events, facilities, and game-day execution rather than operating solely within one functional area.
Football Offical's Liasion
Bowling Green State Univeristy
Bowling Green, OH
08.2023 - Current
- Serve as the primary game-day liaison for football officials, managing communication, access, logistics, and support from arrival through postgame departure.
- Coordinate officials’ arrival, parking, check-in, locker room access, meeting space, field access, and pregame movement to ensure a smooth and organized game-day experience.
- Prepare and distribute pregame equipment and materials, including communication devices, pagers, referee microphones, and other officiating resources required for game execution.
- Maintain direct communication with officials and athletic department staff to answer questions, relay updates, and resolve logistical issues before, during, and after games.
- Monitor the officiating timeline throughout game day, including arrival windows, pregame meetings, field access, and kickoff preparation, helping keep all required milestones on schedule.
- Work across facilities, game operations, communications, security, and football staff to coordinate officiating needs and respond quickly to changes in access, timing, or venue operations.
- Anticipate and address last-minute issues involving equipment, scheduling, facility access, or communication without disrupting the officials’ preparation or the broader event timeline.
- Support stadium readiness by verifying key officiating spaces, equipment, access points, and field-level needs prior to officials entering each area.
- Remain available throughout the event as a consistent point of contact, providing real-time problem solving and relaying information between officials and athletic department personnel.
- Build strong working relationships with conference officials, coaches, and athletic staff through professionalism, consistency, and an understanding of recurring game-day needs.
- Use each event to deepen knowledge of Division I football operations, intentionally learning how officiating, facilities, event management, and departmental functions intersect on game day.
- Return to the role across multiple seasons, using familiarity with procedures and personnel to refine processes, anticipate needs earlier, and raise the standard of support provided to officials.
Assistant General Manager of Operations
Grand Lake Mariners
Celina, OH
01.2026 - 08.2026
- Supported the day-to-day operation of a summer collegiate baseball organization, assisting with game-day execution, team logistics, facility coordination, promotions, and administrative responsibilities throughout the season.
- Managed home game operations from setup through postgame breakdown, helping coordinate staffing, equipment, venue readiness, promotional activities, and other operational needs required for each event.
- Coordinated facility use for practices, games, team activities, and special events while balancing changing schedules and competing operational priorities.
- Assisted with team travel logistics, including departure preparation, timing, lodging information, and communication of trip details to coaches, players, and staff.
- Served as an operational resource for coaches, players, staff, and leadership, communicating schedule changes, event information, and day-to-day updates to keep the organization aligned.
- Worked alongside team leadership to identify priorities, complete operational projects, and follow through on the details necessary to keep the organization functioning throughout a demanding summer schedule.
- Prepared the ballpark for competition by confirming equipment placement, field and facility readiness, staffing needs, game timing, and post-event reset.
- Managed organization of uniforms, equipment, and game-day supplies, monitoring inventory and ensuring needed materials were accessible during practices and events.
- Monitored facility conditions and communicated maintenance or operational concerns to help maintain a safe, functional, and professional environment for players, staff, and spectators.
- Supported promotional and fan-facing initiatives, helping coordinate setup, staffing, timing, and in-game execution without interfering with competition operations.
- Built working relationships with vendors, community partners, opposing teams, and other external contacts to support dependable coordination around team and venue needs.
- Adapted quickly to weather, schedule changes, staffing needs, and other last-minute challenges common to summer collegiate baseball, resolving issues while keeping events moving.
- Balanced a significant commute with the demands of a full summer baseball schedule, demonstrating consistency and reliability throughout the season.
- Contributed to the operations of a team that finished 33–8, won 18 consecutive games, and captured the 2026 Great Lakes Summer Collegiate League Championship, the organization’s first league title since 2006.
General Manager
Flag City Sluggers
Findlay, OH
09.2024 - 08.2025
- Led the inaugural season of the Flag City Sluggers, helping build the organization’s operating structure, fan experience, staffing model, and community presence from the ground up.
- Recruited, interviewed, hired, and managed a 20-person student and intern staff spanning marketing, social media, photography, ticketing, merchandise, broadcast, promotions, statistics, game operations, and fan engagement.
- Created role expectations, communication systems, meeting structures, schedules, and game-day processes that allowed a first-year staff to operate effectively while giving interns ownership over their areas.
- Directed planning and execution for home games, promotional nights, sponsor activations, community events, and fan engagement initiatives, coordinating staff and operational details from concept through execution.
- Helped attract 4,800+ fans during the inaugural season, averaging approximately 265 fans per home game, while building a recognizable game-day experience for a new summer collegiate baseball franchise.
- Oversaw digital and content strategy that produced significant audience growth, including 433% Instagram growth and 158% Facebook growth, helping build the organization to more than 2,100 Facebook followers and 860 Instagram followers.
- Supported the team’s streaming and broadcast operation, generating 1,200+ unique stream viewers while helping student broadcasters and media staff develop the organization’s first-season coverage.
- Directed intern-led merchandise, marketing, and fan engagement efforts that generated strong first-year demand, including sold-out merchandise inventory and successful team-branded beverage sales.
- Built and maintained relationships with local businesses, sponsors, community organizations, host families, city leaders, and external partners to strengthen the organization’s presence in Findlay and support team needs on and off the field.
- Coordinated player housing and host-family logistics while working with coaches, ownership, and staff to support player needs throughout the summer.
- Assisted with team travel, roster and league requirements, and other baseball operations responsibilities while balancing the business and fan-facing sides of the organization.
- Worked with ownership and organizational leadership to translate broad goals into executable plans, operating with significant autonomy and solving problems through trial, evaluation, and adjustment.
- Led staff responsible for creating the organization’s first media day, Kids Club programming, in-game promotions, merchandise operation, ticketing experience, social content, and other inaugural-season initiatives.
- Evaluated staff performance and season processes to identify improvements, clarify responsibilities, and create a stronger operating foundation for future Sluggers staffs.
- Helped establish a community-centered identity for a new 501(c)(3) summer collegiate baseball organization, connecting the team with families, youth athletes, businesses, volunteers, and fans throughout Findlay.
Student Assistant, General Game Operations
Bowling Green State University
Bowling Green, OH
08.2023 - 12.2023
- Support game and facility operations across multiple Division I sports, adapting to different venues, event formats, staffing structures, and competition requirements.
- Coordinate 30+ game-day operational responsibilities per event across football, soccer, and other athletic events to keep teams, officials, staff, and event timelines aligned.
- Assist with team and official arrivals, credentialing, venue access, locker room readiness, field and facility setup, postgame movement, and other on-site logistics.
- Support championship-level event execution, including 10+ operational responsibilities during the Mid-American Conference Cross Country Championship, from setup and course preparation through breakdown and post-event reset.
- Work alongside facilities, event management, communications, athletic training, security, and visiting-team personnel to support coordinated event execution across departments.
- Monitor facility readiness before and during competition, identifying and communicating issues involving equipment, access, event spaces, or venue conditions before they disrupt operations.
- Respond to schedule changes, overlapping events, staffing needs, and last-minute operational issues in real time while maintaining established event timelines.
- Apply conference, institutional, and sport-specific procedures while supporting safe, organized, and professional competition environments.
- Assist with setup and breakdown of competition spaces, including equipment placement, signage, team areas, operational workspaces, and post-event facility reset.
- Provide on-site support for officials, visiting teams, media, staff, and other event personnel, answering questions and connecting individuals with the appropriate resources.
- Move between assignments and venues based on operational need, stepping into unfamiliar responsibilities quickly and maintaining consistent execution across different sports.
- Develop a broad understanding of how facilities, event management, game operations, and sport-specific needs intersect, using hands-on experience to anticipate issues and support more efficient event execution.
- Build strong working relationships across BGSU Athletics by being dependable, responsive, and willing to take ownership of whatever needs attention during an event.
Head Manager, Football Program
Douglas County High School
Castle Rock, CO
06.2018 - 05.2022
- Directed day-to-day football operations and team support across four seasons, coordinating equipment, practice preparation, game-day logistics, and sideline needs for coaches and players.
- Served as a primary communication link among coaches, student-athletes, athletic trainers, and support staff, helping relay information quickly and keep daily operations organized.
- Managed pregame setup, in-game sideline support, and postgame breakdown, ensuring equipment, hydration, uniforms, and team areas were prepared and maintained throughout each event.
- Supported injury-response coordination by assisting athletic training staff with sideline access, supplies, player movement, and communication during practices and games.
- Maintained uniform and equipment distribution, check-out, return, and inventory records to improve accountability and ensure players had what they needed for practices and competition.
- Anticipated operational needs before practices and games, addressing equipment shortages, setup issues, and last-minute requests before they affected coaches or players.
- Coordinated with visiting teams, booster club members, school staff, and event personnel to support smooth game-day execution beyond the home sideline.
- Helped manage sideline and team logistics during events drawing crowds of up to 600 spectators, maintaining organization in a fast-paced environment with constant movement and competing demands.
- Built strong working relationships with coaches and players by demonstrating consistency, discretion, and a willingness to take ownership of behind-the-scenes responsibilities.
- Balanced long practices, travel, competition schedules, and academic responsibilities while maintaining a dependable presence throughout the season.
- Developed an early understanding of how coaching, athletic training, equipment, event operations, and team administration intersect, establishing the operational foundation that later carried into collegiate athletics work.
- Progressed into the Head Football Manager role through demonstrated reliability and knowledge of the program, taking greater responsibility for daily preparation and game-day execution over time.
Youth Football Camp Director
Douglas County High School
Castle Rock, CO
06.2018 - 05.2022
- Directed camp logistics, staffing, and safety protocols for up to 500 participants during seasonal programming.
- Organized check-in procedures, medical forms, and parent communication to ensure smooth daily operations and enhance participant experience.
- Managed check-in procedures, medical forms, and parent communication to keep daily operations organized and responsive.
- Supervised hydration and heat safety measures alongside athletic trainers to support athlete welfare and compliance.
- Built daily schedules that blended drills, team-building games, positional training, and leadership development sessions.
- Coordinated and delegated tasks to volunteers and junior staff, fostering a supportive and energetic camp atmosphere.
- Executed field setup, equipment staging, fundraising initiatives, and community outreach to strengthen camp visibility and engagement.
Peer Mentor
Project Unify
Castle Rock, CO
01.2016 - 05.2019
- Mentored SSN students one-on-one, fostering confidence and promoting active participation in athletic competitions.
- Coordinated Rumble at the Rock, enhancing schoolwide inclusion efforts and engaging students in supportive activities.
- Led the R-word campaign, promoting respectful language and peer awareness across the student body.
- Secured funding through Polar Plunge fundraising to sustain program activities for students with special needs.
- Built meaningful connections with SSN students, helping create a more welcoming and rewarding school experience.
Education
Bachelor of Science - Sport Management
Bowling Green State University
Bowling Green, OH05-2028
Skills
- Leadership
- Organization
- Adaptability
- Problem-Solving
- Attention to Detail
- Communication
- Decision-Making
- Relationship Building
- Time Management
- Multitasking
- Initiative
- Dependability
Timeline
Assistant General Manager of Operations
Grand Lake Mariners
01.2026 - 08.2026
General Manager
Flag City Sluggers
09.2024 - 08.2025
Director of Baseball Operations
Bowling Green State University
12.2023 - Current
Football Offical's Liasion
Bowling Green State Univeristy
08.2023 - Current
Student Assistant, General Game Operations
Bowling Green State University
08.2023 - 12.2023
Head Manager, Football Program
Douglas County High School
06.2018 - 05.2022
Youth Football Camp Director
Douglas County High School
06.2018 - 05.2022
Peer Mentor
Project Unify
01.2016 - 05.2019
Bachelor of Science - Sport Management
Bowling Green State University