Sydney Dicke
New Bremen,OH
Summary
Dynamic team leader with a proven track record at Opus Packaging Group, enhancing productivity through effective team supervision and conflict resolution. Skilled in forklift operations and quality improvement, I empower teams to achieve goals while fostering collaboration and motivation, resulting in increased customer satisfaction and streamlined processes. I have knowledge of OSHA standard practices, and I am driven to further my career path. I have a diverse knowledge of various different aspects of the manufacturing industry and I feel I can be an asset to your team. I also have leadership, organization, time management, and productivity skills that are a general advantage for a career path in any industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Cornerstone Building Brands
Sidney, OH
09.2025 - Current
- Supervised daily operations to ensure team efficiency and adherence to safety protocols.
- Trained and mentored new staff on operational procedures and best practices.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented inventory management techniques to reduce waste and streamline supply chain processes.
- Collaborated with management on strategic initiatives to enhance workflow efficiency.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service delivery.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Created daily production schedules based on outstanding orders and orders upcoming within the week.
Team Leader
Opus Packaging Group
New Bremen, OH
09.2023 - 08.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Quality Assurance Analyst
Murotech Ohio
Saint Marys, OH
01.2023 - 08.2023
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Production Associate
Kings Command Foods
Versailles, OH
11.2021 - 05.2022
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
Education
New Knoxville School
New Knoxville, OHSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Quality improvement
- Forklift Operations
Certification
Forklift Certification
Timeline
Shift Leader
Cornerstone Building Brands
09.2025 - Current
Team Leader
Opus Packaging Group
09.2023 - 08.2025
Quality Assurance Analyst
Murotech Ohio
01.2023 - 08.2023
Production Associate
Kings Command Foods
11.2021 - 05.2022
New Knoxville School