Sydney Dickman
Angel Fire Resort
Angel Fire,NM
6
years of professional experience
Currently, I am furthering my education at UNM Taos for emergency medicine with the plan of graduating December 15th and obtaining my EMT-b license. I am an experienced Lift Operator Supervisor with a strong background in safety monitoring, ANSI compliance, and guest assistance. Through my job experiences, I have learned how to communicate well, work under pressure, and deescalate situations.
Work History
Lift Operator Supervisor
4 Years 11 Months- Monitored lift operations and maintained safe loading and unloading procedures
- Inspected lift equipment and reported mechanical or safety concerns
- Enforced mountain safety rules and controlled lift line flow
- Assisted guests with boarding instructions and ride information
- Ensure lift logs are up to date.
- Perform new hire orientations
- Coordinated with patrol and maintenance teams during service interruptions
- Completed daily opening and closing checks for lift readiness
- Learned and enforced lift rules, policies and procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Front of House Team Member
1 Year 4 Months- Coordinated daily front-of-house operations to maintain smooth customer flow
- Managed front desk communications, including calls, messages, and appointment scheduling
- Supported sales and design teams with client check-ins and meeting preparation
- Greeted visitors and directed guests to appropriate showroom staff
- Handled incoming mail, deliveries, and reception-area organization
Education
EMS - Emergency Medicine
Skills
Physical stamina
Policy Compliance
Heavy lifting
Safety monitoring
Guest assistance
ANSI compliance
Timeline
Lift Operator Supervisor
Angel Fire Resort
12.2021 - CurrentRead More
Front of House Team Member
Stark Carpet Corp.
06.2020 - 10.2021Read More
University of New Mexico Taos
EMS from Emergency Medicine
Read More