Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Sales Manager
Scentland
Houston
02.2019 - 08.2024
Led team to achieve sales targets through effective training and motivation.
Developed sales strategies to enhance customer engagement and satisfaction.
Monitored inventory levels to ensure timely product availability for customers.
Established strong relationships with key clients to foster long-term partnerships.
Conducted regular performance evaluations to improve team effectiveness and skills.
Managed daily operations of sales department, including supervision of staff members.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Clerk
Stop N Go
Houston
01.2017 - 01.2019
Operated cash register and processed customer transactions efficiently.
Stocked shelves and organized merchandise according to store layout.
Handled inventory management tasks, including receiving and storing products.
Maintained cleanliness of store environment and adhered to safety standards.
Prepared deposits according to established procedures.
Maintained and updated filing, inventory and database systems, manually or using computer.
Education
High School Diploma -
Willow International School
Maputo,Mozambique
12-2013
Some College (No Degree) - International Business
North American University
Stafford, TX
Skills
Financial reporting
Customer relationship management
Sales strategy development
Effective communication
Team building
Problem solving
Attention to detail
Time management
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Professional
Accomplishments
2013 STEM I-SWEEP Silver Metal Award in Houston,Tx
Executive Administrative Assistant at Second Chances Behavioral Health Services LLC.Executive Administrative Assistant at Second Chances Behavioral Health Services LLC.