Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Dodd

Miami,FL

Summary

Adaptable, client-focused, multi-skilled leader seeking management role. Demonstrates big picture strategy and attention to detail across roles in various industries.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Wellness Instructor

FLIPANY
Miami, FL
05.2024 - Current
  • Teach classes in nutrition, cooking, and recreational/physical activity at partner locations, including schools, community centers, and other community spaces
  • Encourage and support healthy lifestyles for youth and families
  • Demonstrate strong and positive class management of groups of youth

Founder

Queer Girls Miami
Miami, FL
03.2024 - Current
  • Founder of Queer Girls Miami, an organization that hosts community events for the LGBTQ+ population in South Florida
  • Plan Queer Girls Miami bi-weekly events, selecting unique venues, activities, and experiences that appeal to community members and facilitate connection and friendship among members
  • Ensure events run smoothly and are on budget and schedule and all other sectors are delivered as promised
  • Survey attendees for accurate feedback and future improvements and event ideas
  • Grow business and acquire new clients through networking, word of mouth, and social media outreach
  • Film videos, create and edit Instagram Reels / TikToks and photos using Capcut and posting on social media pages

Elderly Caretaker

Private Home
Miami, FL
10.2023 - 05.2024
  • Provided companionship and emotional support to elderly client with dementia
  • Organized and facilitated recreational activities for client, such as outings to her favorite places
  • Prepared meals and snacks according to dietary requirements and preferences
  • Engaged client by conversing and participating in activities and hobbies
  • Improved patient outlook and daily living through compassionate care

Client Service Coordinator

HOT HAVEN
San Diego, Californ
07.2022 - 10.2023
  • Independently managed HOT HAVEN Sauna Studio as the sole employee during shifts: opened and closed the studio, upheld hygiene standards and followed health and safety regulations
  • Administered sauna products in a safe and comfortable manner, ensured that clients understood what to expect during the session
  • Acknowledged and responded to relevant customer queries through phone and in-person; processed payments, managed client booking schedule
  • Suggested and promoted retail products or additional services
  • Cooperated with and reported to administration on any arising issues

Project Manager / Volunteer Coordinator

Network Volunteers
San Diego, CA
04.2022 - 08.2022
  • Cultivated relationships with local community and organizational partners to establish a working-relationship for current and future volunteer projects
  • Recruited, interviewed, hired and managed service coordinators to lead volunteer groups that came into town
  • Supervised the daily progress of running volunteer groups, problem-solving as needed and remained "on call" for the duration of the projects
  • Managed the project’s finances, ensuring that activities stay within the desired budget
  • Coordinated groups of volunteers at events around San Diego county

Student Success Coordinator

Med School Tutors
San Diego , CA
12.2020 - 10.2021
  • Conducted an intake call with prospective students; asked about students' medical school journey, including their successes, failures, goals, and obstacles both personally and professionally
  • Matched student with best-fitting tutor based on personality and tutoring goals; received students' feedback about tutor choice after introductory session and made adjustments if needed
  • Ensured the tutor / student relationship remained successful and free of obstacles; if issues arose, consulted both parties and mediated to find best-possible solution
  • Maintained the billing information of all current students and communicated with billing department on adjustments
  • Collaborated with marketing department to create self-filmed Tik Tok’s and Instagram Reels answering FAQ’s for pre-medical students

Family Advocate

Neighborhood House Head Start
Portland, OR
02.2020 - 11.2020
  • Established trusting relationships with Head Start families in order to assess family needs, track results, and provide necessary referrals and information
  • Assisted in the identification of, referral to, and use of appropriate community resources
  • Maintained a caseload of over 70 families, documented all referrals and communication
  • Employed cultural competency to effectively work with parents from different backgrounds
  • Supported family goals, and kept thorough ongoing documentation of regular contact with families
  • Translated documents from English to Spanish and interpreted as needed

Bilingual Skills Trainer

Morrison Child & Family Services
Portland, OR
08.2019 - 02.2020
  • Engaged teenagers from Latin America in a culturally competent and trauma informed manner
  • Taught newly-arrived immigrant teenagers independent living skills
  • Connected youth with essential cultural opportunities: mosques, churches, cultural celebrations, other events
  • Maintained unconditional positive regard for all youth
  • Redirected client's challenging behaviors and reminded them of program expectations
  • Modeled clear professional boundaries across all settings

New Accounts Intern

UBS International
San Diego, CA
05.2017 - 08.2017
  • Conducted due diligence on prospective clients using multiple databases
  • Ensured that integrity of company remained intact
  • Cross-referenced new clients with multiple databases to ensure company policies were met
  • Performed weekly organizational duties involving maintaining large databases in Excel
  • Maintained complete confidentiality over 400 ultra-high net worth clients records

Education

Bachelor of Arts - Psychology; Spanish

University of Portland
Portland, OR
05-2019

Skills

  • Networking and relationship building
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Customer Acquisition
  • Marketing
  • Entrepreneurial and Innovative
  • Partnership Building
  • Client Engagement
  • Sales Experience
  • Schedule Management
  • Project tracking
  • Hiring

Certification

  • Integrative Nutrition Health Coach, February 2023

Timeline

Wellness Instructor

FLIPANY
05.2024 - Current

Founder

Queer Girls Miami
03.2024 - Current

Elderly Caretaker

Private Home
10.2023 - 05.2024

Client Service Coordinator

HOT HAVEN
07.2022 - 10.2023

Project Manager / Volunteer Coordinator

Network Volunteers
04.2022 - 08.2022

Student Success Coordinator

Med School Tutors
12.2020 - 10.2021

Family Advocate

Neighborhood House Head Start
02.2020 - 11.2020

Bilingual Skills Trainer

Morrison Child & Family Services
08.2019 - 02.2020

New Accounts Intern

UBS International
05.2017 - 08.2017

Bachelor of Arts - Psychology; Spanish

University of Portland

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Sydney Dodd