Sydney Draper
Summary
Front desk manager with expertise in customer relationship management and conflict resolution. Demonstrated success in optimizing front desk operations, improving workflow efficiency, and achieving high guest satisfaction through effective appointment scheduling and financial transaction oversight.
Overview
7
7
years of professional experience
Work History
Missionary, Spanish Speaking
LDS Church
Fresno, California
11.2024 - 05.2026
- Facilitated religious lessons and discussions to promote spiritual growth.
- Collaborated with local leaders to organize community service projects.
- Assisted in training new missionaries on effective teaching techniques.
- Planned and organized workday activities to enhance community engagement.
Front Desk Manager
Purify Wellness Center
Pleasant Grove, Utah
10.2019 - 10.2024
- Managed guest registration processes, overseeing reservations and payment transactions.
- Optimized daily workflow by directing front desk activities to enhance service delivery.
- Processed incoming calls to assist clients with bookings and inquiries efficiently.
- Resolved client inquiries promptly, maintaining professionalism in all interactions.
- Organized appointment schedules to improve client check-in efficiency.
- Accurately handled cashier responsibilities to support operational efficiency in financial transactions.
- Performed extensive cleaning tasks, including mopping floors and sanitizing bathrooms.
Warehouse Worker
KT Tape - American Fork, Utah Mack Dalley
American Fork, Utah
05.2021 - 07.2021
- Packed and labeled products for shipping, ensuring accuracy and timely delivery.
- Collaborated with team to enhance daily operational efficiency.
- Consistently maintained cleanliness and order in warehouse space.
Education
High School Diploma -
Timpanogos
Orem, UT05-2024
Timeline
Missionary, Spanish Speaking
LDS Church
11.2024 - 05.2026
Warehouse Worker
KT Tape - American Fork, Utah Mack Dalley
05.2021 - 07.2021
Front Desk Manager
Purify Wellness Center
10.2019 - 10.2024
High School Diploma -
Timpanogos