Alicia McDonald

Work History

Spanish Speaking Employment Training Coordinator

Ulster County

07.2024 - Current

Streamlined client intake process, ensuring efficient assessment of client skills and employment needs.
Conducted regular follow-ups with placed clients to ensure job satisfaction and retention, identifying and addressing potential issues early.
Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
Maintained up-to-date knowledge of local labor market trends and changing industry requirements through continuous professional development activities.
Built strong relationships with employers in key industries, facilitating successful job placements for program participants.
Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
Increased public awareness of local resources by organizing and promoting community events.
Promoted development of interviewing, resume writing and etiquette skills.

Early Intervention Specialist

Ulster County

05.2021 - 06.2022

Collaborated with families to develop tailored intervention plans, resulting in improved child outcomes.
Promoted family engagement in the early intervention process by providing resources, education, and guidance on supporting their child''s development at home.
Evaluated children''s progress and adjusted interventions accordingly for continued growth and development.
Conducted comprehensive assessments to identify children''s strengths and needs, informing the creation of targeted intervention plans.
Facilitated smooth transitions for children from early intervention programs into school settings by collaborating closely with educational teams.
Established strong relationships with families, fostering trust and open communication for effective collaboration.
Coordinated care among multidisciplinary teams comprising therapists, educators, and medical professionals to ensure comprehensive support for each child.
Developed clear goals for each child based on assessment results, guiding the implementation of tailored interventions.
Maintained compliance with all state and federal regulations related to early intervention services, ensuring the highest quality of care for children and families.

OCFS Family Day Care Licensor

Child Care Council of Dutchess and Putnam

01.2018 - 05.2021

Interviewed day care provider, members of families, neighbors, medical personnel and law enforcement to gain valuable information for OCFS day care complaints filed .
Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
Documented all relevant information by filling out forms and completing case reports.
Remained objective in handling each case, especially when children and families were in high-stress situations.
Built solid and trusting rapport with children and families and day care providers fostering trust and communication to meet case needs.
Carefully documented statements, observations, and evidentiary materials.
Documented findings and prepared detailed reports to submit to OCFS Legal team.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Prepared case reports from allegations, transcripts of interviews and physical evidence, police reports.
Conducted impartial investigations into complaints by employees.
Conducted interviews with witnesses and day care providers.
Conducted surveillance operations to gather critical intelligence, leading to successful case resolutions.
Assisted providers in obtaining their Family Day care license.
Ensured Family day care followed OCFS regulations
Enforced OCFS Family Day Care regulations.

Day Habilitation Coordinator

Access for Living (Occupations Inc.)

09.2003 - 04.2011

Provided Supervision of 8 classroom, 35 staff members
Provided complex crisis intervention and stabilization to patients in psychological distress.
Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
Improved patient outcomes with accurate documentation of mental health symptoms and progress.
Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
Monitored client progress and provided feedback to families and treatment team members.
Ensured OMH & OPWDD regulations were followed
Conducted complaint investigations for OMH/OPWDD
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
NYS SCIP-R Trainer (Strategies, Crisis, Intervention,Prevention-Revised)
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.

Summary

Overview

Work History

Spanish Speaking Employment Training Coordinator

Early Intervention Specialist

OCFS Family Day Care Licensor

Day Habilitation Coordinator

Education

Associate of Applied Science - Early Childhood Education/Psychology

Skills

Timeline

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