Sydney Eleutheriou

1 Threewood Dr. Glen Mills,Pennsylvania

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

years of professional experience

Work History

Security Officer

West Chester University

09.2017 - 05.2018

Facilitated university sanctioned events
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Reported suspicious or illegal behavior occurring around university facilities
Performed routine bag checks to ensure no paraphernalia was entering with any student
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
Worked 30 hours per week

Victim Advocate

The Crime Victim's Center, Inc.

07.2021 - 08.2022

Provided comprehensive assessment, goal setting, and service plans
Developed safety plans to meet victims' assessment of need
Accompany clients to court to clarify processes and procedures
Liaised with members of justice system on behalf of client
Constructed referral list of agencies and community resources for victims' to provide aftercare services
Supported victims, family members and witnesses through law enforcement, healthcare, and social services
Attended interagency meetings and networked to create community partnerships
Extensive case management

Server/Bartender/Trainer

Texas Roadhouse

Concordville, PA

10.2018 - Current

Provided exceptional customer service to enhance dining experiences.
Assisted in training new staff on menu items and service protocols.
Maintained cleanliness and organization of dining area for optimal guest satisfaction.
Processed customer orders accurately and efficiently using point-of-sale system.
Demonstrated adaptability by managing high-volume service periods effectively.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Customer Service Associate

Wawa

Glen Mills, PA

01.2017 - 10.2018

Delivered exceptional customer service, resolving inquiries and complaints efficiently.
Managed cash transactions accurately, ensuring compliance with company policies.
Collaborated with team members to improve service delivery during peak hours.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained a high level of product knowledge, providing accurate information to customers.

Education

Bachelor of Science - Criminal Justice

West Chester University of Pennsylvania

West Chester, PA

05.2020

Skills

Time Management
Verbal and Written Communication
Incident Reporting
Law Enforcement Collaboration
Attentive and Observant

Customer Service
Team Training
Honest and Ethical
Microsoft Office

Timeline