Provided exceptional customer service to all guests and escalated concerns where needed as well as helping with set up and break down for event facilities.
My main role is greeting guests at front desk and engaging in pleasant conversations while managing the check-in and check-out process using internal software to process reservations.
Was specifically asked by Tara Anderson to assist her with extravagant children's birthday party. Assisted her in all aspects of planning, designing, setting up and breaking down the party.
Interned under Chelsea Gold, the Event Planner for First Franklin and assisted her with work she needed. Communicated with venues and compared budgets for their 2021 Investor Update.