Sydney Fanning
Larkspur,CO
Summary
Proven team player and skilled Worker, I excelled in any work environment by enhancing guest satisfaction and maintaining a positive and professional demeanor. Leveraged strong customer service to significantly improve operational efficiency. Demonstrated adaptability and a hospitality background, contributing to a positive guest experience and supporting business growth through high-quality service and teamwork. I am a very driven, reliable, and eager individual who excels in any position or environment using solid skills and past experiences. I collaborate with others to meet deadlines and goals and communicate effectively with co-workers and customers. Furthermore, I ensure I am organized in my work to improve overall work productivity.
Overview
4
4
years of professional experience
Work History
Housekeeper
American Cruise Lines
2024.03 - 2024.10
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Communicated efficiently and effectively with the crew to create a positive and memorable experience for the guets.
- Assisted the excursions director on excursions and catered to guest's needs.
Floral Wedding Consultant
Bitterroot Floral Studio
2023.05 - 2024.02
- Streamlined the vendor selection process for clients through thorough research and strong relationships with local businesses.
- Provided exceptional customer service, addressing client concerns promptly and professionally throughout the entire planning process.
- Managed budgets effectively, ensuring a memorable wedding without unnecessary expenses.
- Collaborated with clients to create customized design concepts that reflected their personal style and vision.
- Improved client satisfaction by providing personalized wedding planning services and expert advice.
- Built a strong referral network among satisfied clients, contributing to business growth and reputation enhancement.
- Organized bridal expos and other promotional events to showcase company offerings and attract new clientele.
Floral Designer
The Fresh Flower Market
2022.11 - 2023.05
- Producing beautiful wedding and funeral arrangements.
- Ensuring customer satisfaction and upholding company values.
- Leading wedding consultations and capturing the customer's wedding floral vision.
- Improving customer sales.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
Floral Designer
Abloom Florist
2022.08 - 2022.11
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Barista
Serranos Coffee
2021.04 - 2022.06
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Bath and Body Works
2020.09 - 2021.03
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - General Studies
Eastern Gateway Community College
Steubenville, OH03.2023
High School Diploma -
Highlands Ranch High School
Highlands Ranch, CO05.2021
Skills
- Teamwork
- Organization
- Customer Service
- Hospitality background
- Customer-Oriented
- Sales
- Time Management
Languages
English
Timeline
Housekeeper
American Cruise Lines
2024.03 - 2024.10
Floral Wedding Consultant
Bitterroot Floral Studio
2023.05 - 2024.02
Floral Designer
The Fresh Flower Market
2022.11 - 2023.05
Floral Designer
Abloom Florist
2022.08 - 2022.11
Barista
Serranos Coffee
2021.04 - 2022.06
Sales Associate
Bath and Body Works
2020.09 - 2021.03
Associate of Arts - General Studies
Eastern Gateway Community College
High School Diploma -
Highlands Ranch High School