Sydney Flores
Harlingen,TX
Summary
Recent graduate with a B.S. in Biology and a Minor in Psychology, combining direct client care and administrative experience to support patient centered services. Skilled at delivering compassionate trauma informed support, maintaining confidential and accurate case documentation, and coordinating appointments and communications to improve clinic efficiency and client satisfaction. Reliable and organized with strong communication skills and a proven ability to build trusting relationships with diverse clients.
Overview
8
8
years of professional experience
Work History
Office Assistant
Private Employer
McAllen, TX
12.2023 - 07.2025
Supervisor: Jose Matias
(956)846-5588
Provided evening administrative support including email management, appointment scheduling, and document organization. Maintained confidentiality while handling sensitive information related to professional and personal matters. Managed digital files, tracked deadlines, and ensured timely communication across multiple platforms. Demonstrated reliability, time management, and strong written communication skills while working
Care Provider
Bee First Primary Home Health
Harlingen, TX
04.2017 - 01.2020
Supervisor: Rosie Salazar
(956)412-5988
Provided compassionate daily care and support to individuals with physical and mental health needs, including children and elderly clients. Assisted with daily living activities, medication reminders, and emotional support. Maintained detailed progress notes and communicated regularly with families and care teams. Responded to crises calmly and effectively while ensuring client safety and dignity. Built trusting relationships with clients and families, emphasizing empathy and active listening.
Education
Bachelor of Science - Biology
The University of Texas Rio Grande Valley
Edinburg, TX12.2024
Skills
- Organized, dependable, and attentive to detail in a fast-paced environment
- Excellent written and verbal communication
- Proficient in Microsoft Office and case documentation systems
- Empathy, cultural awareness, and trauma-informed care
- Time management and attention to detail
- Ability to multitask, prioritize, and maintain a professional, friendly front desk presence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Assistant
Private Employer
12.2023 - 07.2025
Care Provider
Bee First Primary Home Health
04.2017 - 01.2020
Bachelor of Science - Biology
The University of Texas Rio Grande Valley