Dynamic professional with extensive experience in operations management and event coordination. Known for enhancing customer satisfaction and team performance through innovative strategies and effective partner collaboration. Committed to driving operational efficiency and delivering successful outcomes in high-pressure environments. Revenue Growth Strategies
Overview
1
1
Certification
7
7
years of professional experience
Work History
Events and Partnerships Manager
Farm Cup Coffee
Los Angeles, California
07.2025 - Current
Managed event planning and marketing tasks, ensuring accuracy and securing team buy-in.
Developed strategic relationships and coordinated successful collaborative events.
Facilitated digital and in-person partnerships aligned with goals and themes of Farm Cup.
Executed research and data analysis to inform strategic decision-making processes.
Resolved complex product-related issues by engaging with diverse teams towards shared goals.
Updated contact database regularly to ensure accuracy and accessibility.
Operations Manager
Farm Cup Coffee
Los Angeles, California
12.2025 - 08.2026
Managed daily operations, ensuring efficient workflow in coffee production.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Oversaw inventory management, maintaining stock levels and product freshness.
Implemented standard operating procedures to enhance service quality and consistency.
Ensured compliance with health and safety regulations in all operational areas.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Coordinated employee scheduling to ensure adequate coverage for all shifts., training and inventory control.
Monitored equipment performance, reporting maintenance needs for timely repairs.
Facilitated team meetings to discuss processes and improve operational efficiency.
Enhanced team performance through innovative contributions and collaboration.
Applied advanced technical skills for effective troubleshooting of intricate problems.
Coordinated with suppliers for timely deliveries of coffee beans and supplies.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Strategized 2-year plan to update required employee training.
Created goal setting framework for company and set yearly and quarterly goals with action steps.
Met regularly with owner to develop relevant and owner-driven SOPs.
Provided professional, friendly support to increase customer satisfaction levels.
Senior Field Organizing Specialist
The Humane League
Remote, ME, NH, VT, MA, RI, CT, NY, PA, NJ
09.2019 - 06.2025
Directed grassroots organizing across nine states, engaging thousands of volunteers in public actions, educational outreach, and strategic advocacy on corporate and legislative campaigns.
Recruited, trained, and supported 5–10 regional staff and dozens of community leaders, enabling execution of monthly protests, team meetings, and advocacy events.
Developed internal organizing resources, improved onboarding, and led national retention strategies that increased long-term volunteer participation.
Built coalitions with groups like Earth Day Network and Mercy For Animals, expanding campaign reach and credibility.
Collaborated with team members to design and implement outreach programs that increased community engagement.
Engaged with stakeholders to foster partnerships and support for animal rights initiatives.
Facilitated workshops and events to raise awareness about humane treatment of animals.
Managed social media content to enhance organizational visibility and promote campaigns.
Supported fundraising efforts through creative messaging and community involvement initiatives.
Analyzed data to assess the impact of campaigns on animal advocacy efforts.
Conducted research on best practices in animal advocacy and community outreach strategies.
Coordinated with other departments to ensure efficient workflow processes.
Generated performance metric reports to assess and enhance team member contributions.
Maintained accurate records of volunteer interactions and feedback.
Managed campaign coordination using Asana, Slack, and Google Workspace to track KPIs and meet strategic goals.
Developed educational materials promoting animal welfare and plant-based diets.
Education
Bachelor of Arts - Environmental Studies, Agroecology, And Sustainabl
University of California, Santa Cruz
Santa Cruz, CA
06-2019
Skills
Event management
Partner collaboration
Stakeholder engagement
Project coordination
Data analysis
Market research
Strategic thinking
Budgeting and forecasting
Cost control
Operations oversight
Inventory management
Inventory control
Logistics management
Supply chain management
Operational efficiency
Training development
Team performance improvement
Crisis management
Equipment maintenance
Systems implementation
Effective communication
Analytical and critical thinking
Organizational skills
High-pressure situations
Contract negotiation
High-pressure situations
Contract negotiation
Certification
Food Handlers License
Affiliations
Teaching Intern, Life Lab Outdoor Education Field Trips - Santa Cruz
Summer Tour Guide, The Mystery Spot - Santa Cruz
Timeline
Operations Manager
Farm Cup Coffee
12.2025 - 08.2026
Events and Partnerships Manager
Farm Cup Coffee
07.2025 - Current
Senior Field Organizing Specialist
The Humane League
09.2019 - 06.2025
Bachelor of Arts - Environmental Studies, Agroecology, And Sustainabl