Sydney G. Caston
Timnath,CO
Summary
Energetic and compassionate individual with strong foundation in psychological principles and theory. Possesses understanding of human behavior and effective communication skills, including active listening and empathy. Capable of making meaningful impact by applying psychological knowledge to support and improve mental health outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server Support
The Still Whiskey Steaks
07.2024 - 01.2025
- Fast-paced, high volume customer service
- Provided support during peak business hours or high-demand periods as needed to maintain optimal service levels throughout the restaurant
- Responsibilities primarily included food-running and expo duties, and ensuring seamless service by assisting where necessary
School Age Care Staff
Boulder Valley School District
02.2023 - 05.2024
- After school care program for elementary aged students
- Responsible for the safety of the children, organizing daily activities and entertainment, mitigating conflict when necessary, and reporting incidents
- On a daily basis, I worked with my supervisor and assistant supervisor to track up to 42 children at a time and ensure each student is accounted for
Guest Relations
University of Colorado Boulder Athletics
07.2023 - 11.2023
- Responsible for assisting and directing attendees of concerts and football games at CU Boulder's Folsom Field
- Attentive to customer inquiries, worked in large, high-energy crowds, and ensured safety of attendees while enthusiastically welcoming fans
Cashier/Counter Service
Lucky's Bakehouse
06.2022 - 11.2022
- Customer service oriented
- Responsible for open and close duties, front of house presentation, taking online orders and custom orders, assisting/serving customers, and adhering to food safety regulations
Hostess/Busser
Craft Urban
01.2019 - 06.2020
- Customer service oriented
- Responsibilities included seating guests, managing server rotation, turnover, barbacking, dishwashing, bussing, expo, and other secretarial duties
- Gained interpersonal experience and learned to think quickly on my feet while maintaining a positive attitude
Shift Manager
Plato's Closet
11.2016 - 06.2019
- Customer service oriented, entry-level management position
- Responsible for open and close duties, cash management, and store presentation
- Oversaw sales team, assisted customers, and delegated various store tasks
Education
Bachelor's - Psychology, Spanish
University of Boulder Colorado
Boulder, CO05.2024
Skills
- Compassionate
- Team-Oriented Approach
- Strong Work Ethic
- Flexible Problem-Solving
- Exceptional Customer Service
- Critical thinking
- Active listening
Languages
English
Native or Bilingual
Spanish
Limited Working
Certification
- Teaching English as a Foreign Language Certification | 120-hour TEFL
Timeline
Server Support
The Still Whiskey Steaks
07.2024 - 01.2025
Guest Relations
University of Colorado Boulder Athletics
07.2023 - 11.2023
School Age Care Staff
Boulder Valley School District
02.2023 - 05.2024
Cashier/Counter Service
Lucky's Bakehouse
06.2022 - 11.2022
Hostess/Busser
Craft Urban
01.2019 - 06.2020
Shift Manager
Plato's Closet
11.2016 - 06.2019
Bachelor's - Psychology, Spanish
University of Boulder Colorado
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