Highly-motivated employee with a desire to take on new challenges. Outstanding customer service skills. Strong worth ethic. Proven ability to quickly and accurately learn various forms of technology and software. I am able to work independently in busy environments and also within a team setting.
Overview
7
7
years of professional experience
Work History
Youth Development Professional
The Boys & Girls Club Of America
Angleton, Texas
10.2022 - Current
I arrive at work early daily to plan programming for the day.
I designate time within the work schedule to give my members time to go outside or to the gym for P.E.
I help my members with their homework during our PowerHour program.
I choose a project or craft to do when it is my designated craft day.
I let my manager know when I need supplies or when I am running low on materials for the members.
I do a daily emotion check-in with members to see how they feel, why they feel that way and to give my members time to share what kind of day they had.
I greet the members everyday as soon as I receive them from their teachers.
Immediately after receiving the members I write down who’s present on my attendance roaster, walk them into the cafeteria and have them sit in their assigned seats until I pass around their snack cards so they can go receive their afterschool snack.
Once all members have left for the day, I go back into my designated area to go sweep, mop, and put all, or any supplies used onto my cart, into the Boys & Girls Club designated classroom.
I assess individual needs of youth to develop appropriate plans for their development.
I provide guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
I maintain records of attendance and other pertinent information about my members.
I encourage positive behavior by setting expectations and providing feedback.
I create a safe environment where youths could express themselves without fear of judgement.
I promote positive self-esteem among all participants through encouraging words and affirmations.
I assess homework help and tutoring in specific subjects.
I oversee safety and security of each member under my supervision.
I maintain safe and therapeutic environment by monitoring, supervising and engaging my members in daily routines and programming.
Barista
Shacka Shack
Clute , Texas
11.2021 - 08.2022
Opening shift I was to be at the shop by 5:30AM to unlock the shop, turn on the coffee and daiquiri machines, make fresh coffee, lemonade, and tea every morning before 6:30AM.
Kept everything in the shop stocked & organized.
I was responsible for making Jell-O shots.
Cleaned when business was slow.
Did all closing duties such as, washing the dishes, mopping the floors, wiping down the tables, shutting down the daiquiri and coffee machines.
Greeted all customers with a positive attitude and friendly face.
Took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee.
Monitored inventory levels of supplies and restocked when necessary.
Assisted in the preparation of baked goods including muffins, cookies, and cake pops.
Adhered to health department regulations concerning sanitation standards.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Served alcoholic beverages responsibly following state laws and local ordinances.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Gave samples of popular coffee and tea blends to create sales opportunities.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Ordered and received supplies to restock beverage items.
Barista
The Happy Bean Project
Lake Jackson, Texas
10.2021 - 11.2021
Walked out to cars to take customer orders.
Kept cups, straws, drink flavors, and all supplies stocked.
Cleaned the coffee truck throughout the day and before my shift ended.
Ordered more supplies when inventory was getting low.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors when business was slow.
Stocked shelves with ingredients needed to make coffee drinks.
Ground beans for espresso shots according to individual customer specifications.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Monitored inventory levels of supplies and restocked when necessary.
Provided excellent customer service by responding to orders quickly and professionally.
Adhered to health department regulations concerning sanitation standards.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Created promotional displays for advertising special events or promotions at the cafe.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Sales Associate
Walmart
Angleton, Texas
01.2020 - 04.2021
Cut fabric at the fabric station.
Worked the freight for the day.
Zoned around the store with my co-workers after lunch break.
Checked my area when I go into work and start zoning and putting away merchandise in their designated area.
Brought merchandise from the top shelf down to keep inventory stocked on the floor.
Scanned bins in the back for inventory levels.
Provided exceptional customer service when I was asked for help by a customer.
Maintained up-to-date knowledge of store merchandise and policies.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Helped customers find specific products, answered questions and offered product advice.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Organized store by returning merchandise to proper areas and restocked displays.
Accountant
Chris N Phil’s Body Shop
Richwood, TX
06.2019 - 06.2020
Wrote checks for vendors.
Entered invoices.
Received all invoices and made copies for company records.
Collected payment from vendors.
Scanned all invoices, bills, and customer folders.
Called businesses for account receivables.
Created folders for every customer and entered them in the system.
Entered all invoices, receipts, bills in the computer organized by date, the name of the company and the cash amount.
Occasionally filled in for the front desk attendant.
Team Member
Pizza Hut
Angleton, Texas
02.2017 - 02.2018
Cooked all wings in a timely manner.
Kept my area tidy and well-maintained throughout my shift.
Took wings from the freezer to my area and kept the wing refrigerator stocked up.
Placed cooked wings in the proper containers and had to have them ready for the delivery drivers.
Made sure wings were always stocked.
Sanitized and cleaned my wing station every shift.
Prepared and started making orders as soon as they came up on the screen.
Monitored expiration dates on food items for freshness assurance.
Built and maintained working relationships with peers and upper management.
Looked for ways to go above and beyond my job requirements.
Youth Development Professional at Boys and Girls Club of Fitchburg and LeominterYouth Development Professional at Boys and Girls Club of Fitchburg and Leominter