Highly efficient team member who is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Server
Columbine Country Club
Columbine, United States of America
05.2023 - 08.2025
Completed tasks efficiently and accurately, supporting overall team success.
Gained proficiency in tasks, improving service quality and team performance.
Served food and beverages promptly with focused attention to customer needs.
Explained menu items and suggested appropriate options for food allergy concerns.
Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Utilized POS system effectively to process customer orders.
Addressed customer complaints professionally, enhancing guest satisfaction and restaurant reputation.
Team Member
Raising Cane's
Lakewood, United States of America
12.2021 - 08.2022
Developed customer service and product knowledge skills, enhancing team performance.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Completed jobs quickly and accurately, contributing to overall team success.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally, maintaining positive reputation.
Ice Cream Scooper and Shift Lead
Coldstone Creamery
Littleton, United States of America
07.2019 - 08.2021
Welcomed and thanked guests to enhance customer experience and foster loyalty.
Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
Communicated with customers to provide menu offering details and assist with decision-making.
Assisted customers, including answering questions and preparing orders.
Resolved customer issues by actively listening and providing solutions during each shift.
Managed staff responsibilities by assigning tasks and overseeing operations during shifts.