Niamh Spillane
Hartsdale,NY
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Server
Maggie Spillane's Ale House
Mount Vernon, NY
06.2024 - 08.2024
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Server
Maggie Spillane's Ale House
Mount Vernon , NY
05.2023 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
Hostess
Maggie Spillane's Ale House
Mount Vernon NY , NY
06.2022 - 09.2022
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accurately recorded customer information into reservation system.
- Resolved any customer complaints or issues quickly and professionally.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
Bachelor of Arts - Communications
SUNY Oneonta
Oneonta, NY05-2027
High School Diploma -
Ardsley High School
Ardsley, NY06-2023
Skills
- Reservation coordination
- High-volume dining
- Check payment processing
- POS system operations
- Greeting guests
- Sales and Marketing
- Menu Memorization
- Order Taking
- Order Accuracy
- Salesmanship
- Buffet setup and takedown
- Cash Handling
- Food station setup
- Detail Oriented
- Professional Appearance
Timeline
Server
Maggie Spillane's Ale House
06.2024 - 08.2024
Server
Maggie Spillane's Ale House
05.2023 - 08.2024
Hostess
Maggie Spillane's Ale House
06.2022 - 09.2022
Bachelor of Arts - Communications
SUNY Oneonta
High School Diploma -
Ardsley High School
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