Server 10 Months Firebirds Wood Fired Grill | Charlotte , NC | 2025.02 - 2025.12
Provided excellent customer service to ensure satisfaction.
Delivered meals and drinks promptly while maintaining clean, organized dining areas.
Refilled beverages, cleared tables, and reset seating for incoming guests.
Handled cash, credit cards, and guest checks with careful attention.
Followed sanitation, safety, and hospitality standards throughout each shift.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
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Server 1 Year 4 Months Nellies Southern Kitchen | Belmont, NC | 2021.12 - 2023.04
Welcomed customers, answered questions, and suggested specials to support sales.
Highlighted daily specials and signature menu items to enhance customer experience.
Explained menu ingredients and cooking methods to assist customers in making informed choices.
Restocked service areas with essential supplies to maintain service efficiency.
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Server 5 Months Jack Beagles | Mount Holly, North Carolina | 2021.07 - 2021.12
Entered orders accurately using POS system and relayed requests to kitchen staff to ensure timely service.
Delivered meals and drinks promptly while keeping dining areas clean and organized to support customer satisfaction.
Presented menu items and addressed customer inquiries to enhance dining experience.
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Host/Server Manager 3 Years 6 Months 128 South Main Kitchen &&Tavern | Mount Holly, North Carolina | 2018.01 - 2021.07
Trained new servers on service standards and guest communication
Reviewed server performance and coached consistent service habits
Supervised server schedules and assigned dining room sections
Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
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