Sydney Hansen
Charlotte,North Carolina
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
6
6
years of professional experience
Work History
Coordinator
True North Commercial Group
01.2024 - Current
- Led the scheduling and execution of office space and furniture installations, ensuring seamless project delivery on time.
- Oversaw payroll and timesheet management, guaranteeing timely and accurate processing every 15 days.
- Optimized project logistics by efficiently coordinating truck schedules and manpower to ensure resource alignment.
- Cultivated strong vendor and client partnerships, proactively resolving issues and keeping projects on track.
- Managed multiple projects concurrently, delivering results consistently ahead of deadlines and within budget.
Territory Sales Representative
Durham Distillery
10.2022 - 01.2024
- Took over Sales Territory of NC, SC
- Surpassed quarterly sales quotas by 75% quarterly
- Enhanced sales volumes in assigned territory through regular scheduled adjustments
- Conducted account staff training sessions for high volume key accounts
- Presented Conniption to C level executives in the annual NC Association of ABC Boards
- Maintained up to date knowledge of store sales, product knowledge and menu adjustments
- Used cold calling for new businesses, existing accounts and future prospects.
Event Coordinator
The Ritz Carlton
01.2022 - 10.2022
- Managed logistical support for international soccer, NBA, and NFL teams, ensuring flawless event coordination.
- Communicated consistently with clients to confirm expectations and event requirements.
- Organized all pre-event logistics, providing detailed banquet orders to hotel staff.
- Strengthened relationships with clients, vendors, and staff to ensure smooth execution.
- Negotiated event budgets for celebrity clients, optimizing rewards through Bonvoy points.
- Conducted final inspections to ensure all client standards were met.
Special Event's Lead Bartender
Harrah's Cherokee and Resort
01.2019 - 01.2022
- Recommended food and drinks to patrons based on preference, pairings and special promotions
- Upsold customer from shelf to premium brands to help build revenue
- Prepared bar for VIP high roller's, concerts and high-volume banquet events
- Monitored bar inventory and promptly restocked low items before depletion
- Operated cash register and point of sale systems for transactions and made proper change for cash transactions.
Education
Bachelor of Science (B.S.) - Business in Hospitality and Management
Western Carolina University
Cullowhee, NC12.2021
Timeline
Coordinator
True North Commercial Group
01.2024 - Current
Territory Sales Representative
Durham Distillery
10.2022 - 01.2024
Event Coordinator
The Ritz Carlton
01.2022 - 10.2022
Special Event's Lead Bartender
Harrah's Cherokee and Resort
01.2019 - 01.2022
Bachelor of Science (B.S.) - Business in Hospitality and Management
Western Carolina University
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