Sydney Harbison
Boise,ID
Summary
Developed outstanding communication and organizational skills in a fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into a new field where these transferable skills can contribute to team success and overall efficiency.
Overview
4
4
years of professional experience
Work History
Server / Banquet & Events
13th Street Pub & Grill
Boise, ID
01.2024 - Current
- Coordinated private events, including setup, scheduling, and breakdown.
- Built strong guest relationships through professional communication.
- Managed large parties with attention to detail and accuracy.
- Collaborated with team members to streamline workflow during peak hours, improving overall efficiency.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Crafted Tap House
Boise, ID
06.2023 - 08.2023
- Balanced bar and dining service in a high-volume environment.
- Maintained knowledge of 60+ rotating beverages for accurate guest communication.
- Collaborated with team members to ensure smooth operations.
- Conducted regular system monitoring to ensure uptime and reliability.
- Handled cash register operations, ensuring accurate transactions and balanced end-of-shift reports.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Server
Texas Roadhouse
Boise, ID
02.2022 - 05.2023
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Collaborated with management to identify areas for service improvement and staff development.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Implemented feedback mechanisms to refine training processes and materials.
Education
Bachelor of Science - Health Sciences, Pre-Radiology
Boise State University
Boise, ID05-2026
State Licensed Esthetician -
Aveda Boise
05.2024
Skills
- Skilled in utilizing Microsoft Office applications
- Calendar organization
- Efficient data organization
- Customer service expertise
- Skilled in prioritizing tasks
- Structured document filing
- Clear verbal and written communication
- Team collaboration
- Ability to thrive in rapidly changing environments
Timeline
Server / Banquet & Events
13th Street Pub & Grill
01.2024 - Current
Server
Crafted Tap House
06.2023 - 08.2023
Server
Texas Roadhouse
02.2022 - 05.2023
Bachelor of Science - Health Sciences, Pre-Radiology
Boise State University
State Licensed Esthetician -
Aveda Boise