Sydney Hearn
Grand Prairie,TX
Summary
Authorized to work in the US for any employer
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Dr.Pepper Keurig
Irving, TX, US
12.2023 - 08.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Full Time Assistant Manager
rue21
Irving, TX, US
09.2023 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Warehouse Associate
Ryder Pepsico
Grand Prairie, TX, US
05.2022 - 11.2022
- Picking & packing along with induction with a certain number required to be met per hour, shipping, loading trucks, as well as building boxes, training others, disposing of trash, loading & unloading food & glass containers
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50+ pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Co-Manager/Manager
Journeys kidz
Dallas, TX, US
05.2021 - 05.2022
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
- Implemented loss prevention measures, reducing instances of theft and improving store security.
- Developed and maintained relationships with customers and suppliers through account development.
Assistant Manager
PacSun
Dallas, TX, US
05.2021 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
High school diploma -
Nimitz High School
Irving, TX05.2020
Skills
- Recruiting
- Human resources
- Sales
- Retail sales
- Operations Management
- Payroll
- Typing
- Load & unload
- Budgeting
- Office management
- Pricing
- Warehouse experience
- Store Management Experience
- Data entry
- Management
- Assistant Manager Experience
- Upselling
- Cash handling
- Interviewing
- Customer support
- Merchandising
- Gardening
- Customer service
- Supervising Experience
- Sales Management
- Profit & loss
- Cash register
- Assembly
- Distribution center
- Retail Management
- Logistics
- Crew Member
- Loss Prevention
Certification
- Electrical pallet jack, Present
- TABC Certified
- Pallet Jack Certification
Languages
Spanish
Limited Working
Timeline
Warehouse Assistant
Dr.Pepper Keurig
12.2023 - 08.2024
Full Time Assistant Manager
rue21
09.2023 - 12.2023
Warehouse Associate
Ryder Pepsico
05.2022 - 11.2022
Co-Manager/Manager
Journeys kidz
05.2021 - 05.2022
Assistant Manager
PacSun
05.2021 - 04.2022
High school diploma -
Nimitz High School