Sydney Hinze
Farmington Hills
Summary
Dynamic paraprofessional with a proven track record at National Heritage Academy, excelling in behavior management and effective communication. Skilled in developing individualized education plans and fostering student engagement, I enhance learning outcomes through tailored support and collaboration. Committed to creating positive classroom environments and building strong relationships with students and parents.
Overview
6
6
years of professional experience
Work History
Paraprofessional
National Heritage Academy
Redford
11.2021 - Current
- Assisted teachers in classroom management and student engagement strategies.
- Supported students with diverse learning needs through tailored instructional methods.
- Collaborated with educators to develop individualized education plans for students.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Facilitated small group activities to reinforce core curriculum concepts effectively.
- Implemented behavior management techniques to promote positive classroom environments.
- Participated in professional development workshops to enhance instructional support skills.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Sales Associate
Hallmark
Troy, Mi
04.2020 - 11.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to achieve daily sales goals and optimize store operations.
- Monitored inventory levels and restocked shelves to maintain product availability for customers.
- Provided training support to new associates, fostering a collaborative team environment.
- Resolved customer complaints effectively, ensuring positive outcomes and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree - Business
Oakland Community College
Bloomfield Hills, MISkills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Classroom management
- Computer skills
- Documentation
- Emotional support
- Relationship building
- Social skills training
- Reading and writing support
- Parent communication
- After-school programs
- Crisis management
- Reading intervention
- Lesson planning
- Arts and crafts
Timeline
Paraprofessional
National Heritage Academy
11.2021 - Current
Sales Associate
Hallmark
04.2020 - 11.2021
No Degree - Business
Oakland Community College