Sydney Hopkins

• Greeted guests promptly and created welcoming first impression for pub dining experience.
• Managed reservations, walk-ins, and waitlist flow to support balanced seating.
• Coordinated table assignments with servers to maintain efficient front-of-house operations.
• Answered phones, handled booking requests, and communicated accurate guest information.
• Maintained polished host station and prioritized guest satisfaction during busy service periods.

• Monitored vital signs and reported changes promptly to nursing staff.
• Assisted patients with bathing, grooming, toileting, and daily care needs.
• Transferred patients safely using proper body mechanics and mobility aids.
• Documented intake, output, and patient observations in electronic records.
• Supported care plans by preparing patients for procedures and examinations.
• Collaborated with interdisciplinary team to ensure consistent patient-centered care.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

• Greeted guests promptly and presented menus, daily specials, and dining recommendations.
• Recorded orders accurately and coordinated timely communication with kitchen and bar staff.
• Delivered food and beverages with attention to presentation, temperature, and guest satisfaction.
• Processed cash and card transactions while balancing accurate guest checks.
• Resolved table issues professionally, maintaining calm service during busy dining periods.
• Monitored section flow, prioritized tables, and supported smooth front-of-house operations.
• Restocked service stations, silverware, and condiments to maintain readiness throughout shifts.
• Assisted new servers with POS use, menu knowledge, and service standards.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Coordinated recreation programs, scheduling activities and aligning staffing with facility availability.
• Maintained participant records, registrations, and program documentation with consistent accuracy.
• Communicated event details to staff, volunteers, and families to support smooth daily operations.
• Monitored program logistics, resolving scheduling conflicts and supporting timely activity setup for over 30 employees.

Honor Roll( Aug. 2022- May 2026)

Certified in January of 2026