Sydney Hosford
Cedar Springs
Summary
Dynamic Donation Processor at Goodwill Industries of Greater Grand Rapids, skilled in team collaboration and organization. Successfully evaluated and processed donations, ensuring quality and safety standards. Recognized for delivering exceptional customer service while maintaining a clean and efficient processing area, contributing to a positive donor experience and supporting the organization's mission.
Overview
2
2
years of professional experience
Work History
Donation Processor
Goodwill Industries of Greater Grand Rapids
03.2023 - Current
- Received, inspected, and processed donated items including clothing, furniture, electronics, and household goods
- Greeted donors in a friendly and professional manner, provided receipts, and offered assistance with unloading donations
- Evaluated donations for quality, usability, and safety standards, ensuring only acceptable items were processed for resale
- Maintained cleanliness and organization of the donation drop-off area and processing zone
- Worked efficiently both independently and as part of a team to sort, price, and move items to the retail floor
- Followed all safety procedures and company policies related to lifting, hazardous materials, and donor interactions
- Provided excellent customer service and represented Goodwill’s mission with professionalism and respect
Education
Highschool Diploma - General Studies
Berrien Springs Public Schools
Berrien Springs, MI06.2024
Skills
- Team collaboration & cooperation
- Organization
- Communication
- Multitasking
Timeline
Donation Processor
Goodwill Industries of Greater Grand Rapids
03.2023 - Current
Highschool Diploma - General Studies
Berrien Springs Public Schools
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