Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Hunter

Coon Rapids,MN

Summary

Dynamic leader with a proven track record at Hobby Lobby, adept in training and mentoring, and excelling in customer relationship management. Enhanced departmental success through innovative solutions, boosting employee morale and customer satisfaction. Skilled in documentation and effective communication, consistently achieving and surpassing goals.

Overview

6
6
years of professional experience

Work History

Department Lead

Hobby Lobby
06.2023 - Current
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Shift Manager/Key Holder

Crisp & Green
09.2022 - 04.2023
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Counted registers and cleaned and secured shop at end of shift.
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assembly Line Worker

Quanta
01.2022 - 08.2022
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Shift Manager/Key Holder

Wingstop LLC
03.2019 - 12.2021
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

Bachelor of Science - Cyber Security

Purdue University
West Lafayette, IN
05-2028

High School Diploma -

Stewarts Creek High School
Smyrna, TN
05-2019

Skills

  • Documentation
  • Verbal and written communication
  • Department collaboration
  • Training and mentoring
  • Customer Relationship Management

Timeline

Department Lead

Hobby Lobby
06.2023 - Current

Shift Manager/Key Holder

Crisp & Green
09.2022 - 04.2023

Assembly Line Worker

Quanta
01.2022 - 08.2022

Shift Manager/Key Holder

Wingstop LLC
03.2019 - 12.2021

Bachelor of Science - Cyber Security

Purdue University

High School Diploma -

Stewarts Creek High School

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Sydney Hunter