Sydney Hurst
Seattle
Summary
Results-oriented Operations and Project Management professional with over 5 years of experience leading teams and managing complex programs in fast-paced environments. Expertise in developing efficient systems, analyzing performance data, and balancing competing priorities to support organizational goals.
Overview
7
7
years of professional experience
Work History
Project Management Specialist
Uplift Northwest
Seattle
02.2025 - Current
- Collaborated with cross-functional teams to develop innovative solutions for complex problems, enhancing project outcomes.
- Led continuous improvement initiatives in project delivery processes, strengthening team leadership and effectiveness.
- Managed daily operations of executed projects while supporting multiple field crews and service programs to ensure seamless execution.
- Develop and maintain project plans, timelines, and budgets across 5 concurrent contracts, totaling more than $4 million annually
- Create and sustain operational reporting systems, and KPIs used to support program effectiveness
Operations Assistant Store Manager
The Home Depot
Tukwila
04.2023 - 02.2025
- Mitigated business risks by working closely with staff members and assessing performance
- Led the initiative to a 30% increase in store profit through intentional P&L management and improving execution of processes
- Oversaw daily operations of a $100 million retail store, directly supervising peers, department leaders, and associates.
- Supported and developed store associates, providing performance reviews for upwards of 60 employees per cycle
Specialty Assistant Store Manager
The Home Depot
Tukwila
08.2022 - 04.2023
- Managed 20-30 concurrent projects including special order flooring, cabinetry, and custom installations
- Coordinated scheduling and workflow across third-party business partners to ensure timely project execution
- Worked closely with third-party vendors and installers to strengthen relationships and smooth processes for the customer
- Developed department associates in sales techniques and skills to drive in-store project sales
Customer Experience Manager
The Home Depot
Seattle
05.2022 - 08.2022
- Supervised all on-floor staff and front-end flow, ensuring high-quality and efficient customer experiences
- Resolved all escalated customer concerns
- Regularly partnered with store management peers to support departmental function
Merchandising Department Supervisor
The Home Depot
Seattle
08.2019 - 05.2022
- Used sales and inventory data to optimize merchandising strategies and improve department revenue
- Managed daily department functions, ensuring cleanliness and product availability in aisle
- Supervised up to 15 associates at a time, providing department direction, accountability, and performance feedback
Education
High School Diploma -
University Prep
Seattle, WA06-2018
Skills
- Project Management
- Data Analysis & Reporting
- Budget Administration
- Process Improvement
- Stakeholder Engagement
- Policy & Procedure Development
- Operational Management
- Staff Supervision
Timeline
Project Management Specialist
Uplift Northwest
02.2025 - Current
Operations Assistant Store Manager
The Home Depot
04.2023 - 02.2025
Specialty Assistant Store Manager
The Home Depot
08.2022 - 04.2023
Customer Experience Manager
The Home Depot
05.2022 - 08.2022
Merchandising Department Supervisor
The Home Depot
08.2019 - 05.2022
High School Diploma -
University Prep