Sydney Johnson
Cottage Grove,MN
Summary
Pre-Nursing student with proven leadership, communication, and conflict-resolution skills, developed through high-volume customer service and peer training roles. Experienced in supporting diverse individuals, managing stressful situations calmly, and fostering positive, respectful interactions. Dedicated to creating welcoming, safe, and inclusive environments while maintaining professionalism in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Lead Outdoor Bartender(Summer Season) & Server
Prestwick Golf Club/The Wick Pub & Grill
Woodbury, USA
05.2025 - Current
- Serve guests quickly, accurately, and with friendliness in a high-volume, fast-paced environment.
- Built positive guest relationships that encouraged return visits.
- Processed transactions using Toast POS and managed cash handling.
- Maintain clean and organized dining areas while multitasking efficiently during peak service.
- Mixed cocktails and served beverages quickly during busy outdoor bar operations.
- Supported bar, restaurant setup, restocking, and cleanliness to maintain smooth operations.
Barista/Trainer
Starbucks
Woodbury, USA
08.2022 - 05.2025
- Delivered fast, friendly customer service during high-volume rush periods.
- Trained new employees on beverage standards and customer experience expectations.
- Accurately processed orders and handled cash while multitasking under pressure.
- Collaborated with the team to ensure efficient service flow during peak hours.
- Consistently met Starbucks standards for food safety, cleanliness, and store presentation.
Education
Some College (No Degree) - General Studies
Arizona State University
Tempe, AZ05-2025
Pursuing Associate of Science - Nursing
Inver Hill Community College
Inver Grove Heights, MNSkills
- Customer service
- POS systems expertise (Toast, etc)
- Cash handling accuracy
- Food and beverage safety standards and knowledge
- Time management and multitasking
- Upselling and guest satisfaction
- Team collaboration
- Relationship building
- Attention to detail and food safety
- Training and leadership experience
- Conflict resolution
Timeline
Lead Outdoor Bartender(Summer Season) & Server
Prestwick Golf Club/The Wick Pub & Grill
05.2025 - Current
Barista/Trainer
Starbucks
08.2022 - 05.2025
Some College (No Degree) - General Studies
Arizona State University
Pursuing Associate of Science - Nursing
Inver Hill Community College