Sydney Joseph
Des Plaines,IL
Summary
Enthusiastic student willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Passionate undergrad motivated to positively impact individuals with knowledgeable and caring support. Never shies away from assignments and always goes beyond requirements to make lasting difference. Offers excellent multitasking and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Target
01.2023 - Current
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Provided excellent customer service with prompt communication regarding order updates or concerns when necessary.
Cashier/ Guest Service Expert
Smashburger Inc.
01.2020 - 01.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Arts - Political Science and History
University of Illinois Urbana-Champaign
Champaign, IL05.2025
High School Diploma -
Elk Grove High School
Elk Grove Village01.2022
Skills
- Deadline Management
- Case analysis
- Oral communication
- Judgement and Decision Making
- Attention to Detail
- Collaboration and Teamwork
- Writing and editing
- Interpersonal Skills
- Legal Interpretation and Adaptation
Commitments
- Pre-Law Honors Society
- Asian Pre-Law Association
- Law and Medicine Illinois
- Executive On-Team Manager on Illini Bhangra
Previous Jobs
- Cashier/ "Guest Service Expert", Smashburger Inc., 2020, 2023
- Fulfillment Associate, Target, 2023, present
Leadership Positions
Executive On Team Manager for Illini Bhangra
References
- Effie Kalkounos, 847-638-0951, effie.kalkounos@d214.org
- Diana Cappelen, 847 718 4691, Diana.cappelen@d214.org
Languages
Malayalam
Native or Bilingual
Spanish
Elementary
Timeline
Fulfillment Associate
Target
01.2023 - Current
Cashier/ Guest Service Expert
Smashburger Inc.
01.2020 - 01.2023
Bachelor of Arts - Political Science and History
University of Illinois Urbana-Champaign
High School Diploma -
Elk Grove High School
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