Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Kasper

Norfolk,VA

Summary

Hardworking and reliable employee with an extensive background in leadership skills, providing excellent customer service, and operating technology. Highly organized, proactive, and punctual. Works well within team settings. Willing to work hard and take on many challenges. Known for maintaining high standards of accuracy, efficiency, and confidentiality while ensuring smooth operations. Strengths include exceptional communication skills, solid problem-solving abilities, and strong leadership qualities. In previous roles, I maintained accountability for all cash handling while improving store functionality through effective coordination with team members.

Overview

5
5
years of professional experience

Work History

Lead Cashier

Taste Unlimited
Norfolk, Virginia
07.2024 - Current
  • Supported customers across store operations, operated the register for accurate guest orders, and processed transactions professionally.
  • Trained new cashiers on register operation, POS use, and payment procedures.
  • Handled customer concerns quickly and professionally, maintaining a positive store environment.
  • Assisted guests by phone with menu and catering questions, improving customer satisfaction.
  • Helped coordinate staff tasks to improve workflow and support smooth daily operations.
  • Joined team meetings and shared ideas to improve the work environment and strengthen strategies.

Team Member

Duck Donuts
Suffolk, Virginia
11.2021 - 06.2024
  • Operated register and processed guest orders with friendly, accurate service, enhancing customer experience.
  • Operated cash registers to process payments from customers.
  • Prepared made-to-order donuts following Duck Donuts recipes and building standards.
  • Supported teammates during rush periods, coordinating front counter flow to maintain service efficiency.
  • Cleaned workstations, equipment, and dining areas to maintain food safety.
  • Assisted in inventory management, ensuring optimal stock levels to meet demand without excess.

Education

High School Diploma -

Western Branch High School
Chesapeake, VA
06-2023

Bachelor of Science - Psychology

Old Dominion University
Norfolk, VA
10-2026

Skills

  • CITI Ethics Training Certification
  • Research methods
  • Microsoft Word
  • Microsoft Excel
  • Hospitality management
  • Team coordination
  • Conflict resolution
  • Cash handling

Timeline

Lead Cashier

Taste Unlimited
07.2024 - Current

Team Member

Duck Donuts
11.2021 - 06.2024

High School Diploma -

Western Branch High School

Bachelor of Science - Psychology

Old Dominion University
Sydney Kasper