Sydney Keever
Smithfield,VA
Summary
Personable and dedicated professional with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
GME Program Manager
Riverside Health Systems
05.2022 - Current
- Provide comprehensive administrative support and supervision to residents, ensuring strict adherence to accreditation guidelines
- Collaborate closely with program leadership to facilitate the rigorous selection process for new residents, and orchestrate various recruitment events
- Efficiently manage and allocate resources within the residency budget while overseeing payroll processes for all residents
- Organize and execute a diverse range of wellness events throughout the year, fostering a supportive environment for resident well-being
Substitute Teacher
Newport News Public Schools
11.2021 - 05.2022
- Diligently implement prescribed curriculum and foster an inclusive and intellectually stimulating learning environment
- Meticulously prepare educational materials, including notes, exercises, and supplementary resources, to facilitate effective teaching
- Employ a diverse range of teaching techniques tailored to individual student needs, encouraging active participation and facilitating comprehension
Community Program Director
Commonwealth Senior Living
10.2020 - 11.2021
- Conceptualize, design, and implement innovative programs aimed at promoting socialization and enhancing daily living skills among senior residents
- Ensure rigorous compliance with Virginia Department of Social Services (DSS) regulations through close collaboration with community management
- Foster strong, trusting relationships with residents' families, providing regular updates and opportunities for engagement
- Actively engage with the broader community to establish partnerships and create diverse opportunities for resident involvement
Recreation Manager
Bluegreen Vacations
07.2019 - 10.2020
- Assume responsibility for the strategic management of the resort's recreation program, designing and implementing engaging activities catering to guests of all ages
- Lead the recruitment, training, and professional development of all departmental staff members, fostering a culture of excellence and teamwork
- Conduct regular performance evaluations and create efficient work schedules to meet the dynamic needs of the resort
- Prioritize guest satisfaction through the implementation of robust Owner/Guest relations programs and initiatives
- Facilitated customer service training for all new employees at the resort
Recreation Supervisor
Bluegreen Vacations
06.2018 - 07.2019
- Oversee day-to-day operations of the department, ensuring seamless execution of diverse and engaging programs for guests
- Collaborate closely with the Manager to uphold departmental standards of excellence and guest satisfaction
- Play a pivotal role in the recruitment and on-boarding process for activities associates, implementing a comprehensive training program to promote skill development and adherence to brand standards
Education
Bachelor of Science - Recreation, Parks, and Tourism with a Concentration in Special Events
Radford University
Radford, VA05.2018
Skills
- Talent Recruitment
- Project Management
- Customer Service
- Data Analysis
- Operations Management
- Critical Thinking
- Scheduling and Planning
- Proficient in Microsoft office applications
- Program Leadership
- Event Planning and Execution
- Budget Preparation
- Interpersonal Skills
- Relationship Building
Timeline
GME Program Manager
Riverside Health Systems
05.2022 - Current
Substitute Teacher
Newport News Public Schools
11.2021 - 05.2022
Community Program Director
Commonwealth Senior Living
10.2020 - 11.2021
Recreation Manager
Bluegreen Vacations
07.2019 - 10.2020
Recreation Supervisor
Bluegreen Vacations
06.2018 - 07.2019
Bachelor of Science - Recreation, Parks, and Tourism with a Concentration in Special Events
Radford University