Sydney Kelley
Newton,MA
Summary
Current student working toward BA in Neuroscience on the Pre-PA track, and seeking an opportunity to begin my career. Identifies and quickly closes any knowledge gaps to offer value to the employer and team. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Newton, MA
05.2023 - 09.2023
- Provided exceptional customer service by addressing and resolving guest concerns or complaints.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained new server hires on proper protocols, procedures, and performance requirements followed at the establishment.
Host
Legal Sea Foods - McLean
Newton, MA
03.2022 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Major: Neuroscience, Minor: Biochemistry Pre-PA
University of Colorado Boulder
Boulder, CO05.2026
High School Diploma -
Newton South High School
Newton, MA06.2022
University of New Haven
New Haven, CTSkills
- Lab Safety Protocols
- Strong interpersonal skills
- Medical terminology knowledge
- Molecular Biology Techniques
- Customer Service
- Excel and data logging
- Calm Under Pressure
- Analytical and Critical Thinking
- Exceptional customer service
- Conflict Resolution
Certification
- CCMA - Certified Clinical Medical Assistant
US Career Institute, Deans list
Affiliations
- Travelling
- Athletics
- Photography
- Cooking
- Music
Timeline
Server
05.2023 - 09.2023
Host
Legal Sea Foods - McLean
03.2022 - 09.2022
Bachelor of Arts - Major: Neuroscience, Minor: Biochemistry Pre-PA
University of Colorado Boulder
High School Diploma -
Newton South High School
University of New Haven