Sydney Lewis
Media,PA
Summary
Results oriented business development professional with experience in customer relations, social media, communications, and event planning.
Overview
8
8
years of professional experience
Work History
Sales Associate
Philadelphia Phillies Baseball Club
11.2023 - Current
- Manage accounts for long term high level clients
- Execute sales of various ticket plans including group outings, season tickets, specialized events, etc
- Contribute to the execution and attend Company events for clients and staff
- Administer large company promotions such as Irish Heritage Night and the Grand Slam ticketing offer
- Organize and deliver ticketing for Phillies Charities through grants and individual fundraising opportunities
- Manage systems such as KORE regarding sales statistics and Company goals
- Conduct email outreach and outbound calls due to internet and AI generated leads.
Ticket Services
Philadelphia Phillies Baseball Club
05.2021 - 11.2023
- Managed clearance process for visiting media during games and during special events
- Participate in the production of events such as Weddings, Proms, Fundraising opportunities, player appearances, etc
- Assisting customers with technological issues in person or over the phone
- Sale of tickets and merchandise
- Assisted the Communications Department through creation of and supplying credentials
- Supported operations in the press box, as well as assisting with pre- and post-game player interviews in the media room during 2023 post season.
Social Media and Radio Intern
Living Full Out Radio Show
05.2021 - 09.2021
- Assignments include managing social media platforms (TikTok, YouTube, Instagram, Twitter, LinkedIn and Facebook) through creating posts, as well as launching live streams through the OneStream platform
- Creating show notes for live shows to generates incentive for listeners to tune in, as well as reach out/communicate to potential guests for future shows
- Train future interns
- Editing content using Canva, Adobe Audition, Adobe Premiere Pro and Photoshop.
Entertainment Staff
Philadelphia Phillies Baseball Club
03.2020 - 08.2020
- Daily responsibilities included promotional assignments, customer service, addressing customer concerns and support programming
- Managed and tended multiple facilities throughout Citizens Bank Park
- Attended meetings regarding staff updates and safety procedures for monitoring around Citizens Bank Park
- Shadowed and/or interviewed executive professionals on the marketing and player relations/philanthropy teams.
Assistant Prize Coordinator and Distributor
Philadelphia Phillies ALS Phestival
06.2018
- Assisted staff in organizing the ballpark, setting up the stands and handing out prizes to the participants of the charity games
- Aided any participants with questions or concerns and promoted the ongoing activities around the park.
Charitable Assistant
Dave Palmer Golf Tournament and Night at the Races Fundraisers
06.2016 - Current
- Duties included contacting golfers from previous years, raising awareness of events through multiple media platforms
- Preparing for arrival, answering guests’ questions, tending to guests needs by providing assistance and promoting the charity and its good work.
Education
Telecommunications
The Pennsylvania State University
University Park, PA05.2023
Skills
- Excel
- Microsoft Word
- PowerPoint
- Event Planning
- Social media, including TikTok, YouTube, Instagram, Twitter, LinkedIn and Facebook
Fundraising Experience
Dave Palmer Golf Tournament and Night at the Races Fundraisers
Charitable Assistant, 06/2016
- Present, Duties included contacting golfers from previous years, raising awareness of events through multiple media platforms, Preparing for arrival, answering guests’ questions, tending to guests needs by providing assistance and promoting the charity and its good work
Philadelphia Phillies ALS Phestival
Assistant Prize Coordinator and Distributor, 06/2018
- Assisted staff in organizing the ballpark, setting up the stands and handing out prizes to the participants of the charity games, Aided any participants with questions or concerns and promoted the ongoing activities around the park
Awards
- Penn Relays Bronze Medal
- CPR/First Aid Certified
Hobbies and Interests
- Media
- Sports
- Social Media
- Travel
- Editing (Video and Audio)
- Film
- Technology
Timeline
Sales Associate
Philadelphia Phillies Baseball Club
11.2023 - Current
Ticket Services
Philadelphia Phillies Baseball Club
05.2021 - 11.2023
Social Media and Radio Intern
Living Full Out Radio Show
05.2021 - 09.2021
Entertainment Staff
Philadelphia Phillies Baseball Club
03.2020 - 08.2020
Assistant Prize Coordinator and Distributor
Philadelphia Phillies ALS Phestival
06.2018
Charitable Assistant
Dave Palmer Golf Tournament and Night at the Races Fundraisers
06.2016 - Current
Telecommunications
The Pennsylvania State University
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