Sydney Little
Bel Air,MD
Summary
Motivated and customer-focused professional with diverse experience in hospitality, food service, and customer relations. Experienced in serving, hosting, guest assistance, and fast-paced customer service environments. Strong communication, teamwork, problem-solving, and multitasking skills with a passion for creating positive and memorable guest experiences. Seeking an opportunity within the hotel and resort industry to expand my hospitality experience, develop leadership skills, and pursue a long-term career in hospitality management.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Server
Pappas Restaurants Inc.
Bel Air, MD
11.2023 - Current
- Provided friendly and attentive customer service in a fast-paced restaurant environment.
- Took customer orders, answered questions, and ensured guests had a positive dining experience.
- Greeted and welcomed guests, managed seating arrangements, and maintained waitlists.
- Managed carryout orders, including preparing, packaging, and verifying order accuracy.
- Assisted with clearing and resetting tables to maintain a clean and organized dining area.
- Worked collaboratively with team members to ensure smooth daily restaurant operations.
- Handled multiple responsibilities while maintaining efficiency and professionalism during busy shifts.
Car Wash Attendant
Auto Spa Express Wash
Bel Air, MD
08.2023 - 06.2024
- Assisted guests with service questions and membership details at the payment station.
- Processed customer payments and handled cash and card transactions accurately.
- Provided friendly customer service and assisted customers with questions and service selections.
- Directed vehicles through the car wash process and maintained organized traffic flow.
- Prepared wash equipment and checked soap, towels, and vacuums during shifts.
Pure Raw Juice Employee
Pure Raw Juice
Bel Air, MD
08.2022 - 05.2023
- Prepared smoothies, juices, and other menu items according to customer preferences and company standards.
- Processed customer orders and payments while delivering friendly and attentive service to enhance customer experience.
- Guided customers in menu selections and provided detailed product information to support informed choices.
- Ensured clean, organized, and sanitary work environment to promote safety and satisfaction.
- Restocked ingredients and supplies to ensure smooth daily operations.
Education
Associate of Arts - Concentration in Business
Harford Community College
Bel Air, MD 08.2024 - 10.2026
C. Milton Wright High School
Bel Air, MDSkills
- Customer Service & Guest Relations
- Hospitality & Guest Experience
- Verbal communication
- Conflict Resolution & Problem Solving
- Multitasking in Fast-Paced Environments
- Teamwork & Collaboration
- Cash Handling & POS
- Front-of-House Operations
- Food & Beverage Service
- Guest Satisfaction & Relationship Building
- Time Management and Organization
- Attention to Detail
Adaptability & Dependability
- Professionalism & Positive Attitude
- Handling Customer Concerns & Complaints
Timeline
Associate of Arts - Concentration in Business
Harford Community College
08.2024 - 10.2026
Server
Pappas Restaurants Inc.
11.2023 - Current
Car Wash Attendant
Auto Spa Express Wash
08.2023 - 06.2024
Pure Raw Juice Employee
Pure Raw Juice
08.2022 - 05.2023
C. Milton Wright High School