Sydney Machovsky
Spokane
Summary
Results-driven insurance professional with comprehensive experience in handling property claims. Exceptional ability to assess, investigate, and settle claims efficiently while maintaining high standards. Strong team player, known for adaptability and reliability under changing conditions. Skilled in communication, negotiation, and conflict resolution, with focus on delivering optimal outcomes.
Overview
10
10
years of professional experience
Work History
Property Claims Adjuster
Liberty Mutual
24001 E Mission Ave. Liberty Lake WA 99019
11.2022 - 06.2026
- Conducted thorough investigations, gathering evidence and interviewing involved parties.
- Collaborated with contractors and vendors to assess repair costs and timelines.
- Evaluated property damage claims to determine validity and appropriate compensation.
- Reviewed policy coverage details to ensure accurate claim adjustments and settlements.
- Exercised proper judgment and decision making to analyze over 15-20 claims per week.
Full Time Assistant Manager
Torrid Clothing Store
Spokane Valley, WA
01.2019 - 11.2022
- Directed sales team efforts to enhance customer interactions, supporting overall store success.
- Spearheaded resolution of complex customer issues to enhance satisfaction and loyalty.
- Facilitated ongoing training sessions for associates to enhance performance and customer relations skills.
- Oversaw delegation of daily tasks to team members, enhancing operational efficiency.
- Collaborated with store manager to formulate actionable strategies aimed at achieving sales and profitability objectives.
- Coordinated efforts with staff to address and resolve complex customer issues, ensuring effective implementation of tailored solutions.
Key Holder
Torrid Clothing Store
Spokane Valley, WA
03.2018 - 01.2019
- Executed prompt, courteous, and informed service to effectively address customer inquiries and resolve complaints.
- Delivered exceptional service to new and long-standing customers by addressing concerns and formulating effective solutions.
- Oversaw bank deposit management and security protocols to ensure efficient store opening and closing operations.
- Oversaw staff development initiatives focused on boosting store revenue through improved customer service and product expertise.
- Facilitated achievement of retail store targets by monitoring and motivating staff performance.
Sales Associate
Torrid Clothing Store
Spokane, WA
11.2016 - 03.2018
- Delivered exceptional customer service, fostering a welcoming atmosphere for shoppers.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Engaged with customers to identify needs, guiding them in product selection and offering customized recommendations.
- Reviewed and analyzed exchange guidelines and security practices to optimize customer interactions and satisfaction.
- Enhanced customer relations by providing knowledgeable communication to achieve service objectives.
Education
High School Diploma - undefined
Central Valley High School
Spokane Valley, WA06-2018
Skills
- Claims management and investigations
- Interpersonal communication
- Damage assessment
- Operations management
- Work prioritization
- Hiring and Training
- Leadership
- Problem solving
- Inventory management
- Team collaboration
- Customer Service
Timeline
Property Claims Adjuster
Liberty Mutual
11.2022 - 06.2026
Full Time Assistant Manager
Torrid Clothing Store
01.2019 - 11.2022
Key Holder
Torrid Clothing Store
03.2018 - 01.2019
Sales Associate
Torrid Clothing Store
11.2016 - 03.2018
High School Diploma - undefined
Central Valley High School