Sydney Mack
Colorado Springs,CO
Summary
Hardworking professional with proven relationship building and time management skills in fast paced environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Post Closer
Mortgage Solutions Financial
Colorado Springs, Colorado
04.2023 - 08.2025
- Reviewed closing documents for compliance with company standards and regulations.
- Coordinated with lenders and clients to finalize mortgage transactions efficiently.
- Managed post-closing processes to ensure accuracy in loan documentation.
- Provided training assistance to new team members as needed.
Server
Chili's Bar and Grill
Colorado Springs, Colorado
06.2021 - 04.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
Retail Associate
Kohl's
Colorado Springs
03.2018 - 02.2020
- Processed transactions accurately using point-of-sale system and handled cash.
- Maintained visual merchandising standards to enhance store presentation.
- Operated cash register to process payments from customers.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Assisted customers with product selection and provided knowledgeable recommendations.
Education
Vista Ridge High School
Colorado SpringsSkills
- Document accuracy
- Leading teams
- Attention to detail
- Regulatory compliance awareness
- Teamwork orientation
- Problem-solving abilities
- Multitasking
- Analytical thinking
- Fraud detection
- Time management
- Effective communication
Timeline
Post Closer
Mortgage Solutions Financial
04.2023 - 08.2025
Server
Chili's Bar and Grill
06.2021 - 04.2023
Retail Associate
Kohl's
03.2018 - 02.2020
Vista Ridge High School