Sydney Maddox
Greenville,SC
Summary
Driven and dependable individual with nearly four years of experience in business management and building client relationships. A passion for serving others and creating exceptional customer experiences. Skilled in tracking and ordering inventory, maximizing profits, training staff, scheduling, and working as a part of a team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PERSONAL TRAINING MANAGER
Fitness At Five
01.2023 - 08.2024
- Tracked client progress and adjusted plans to meet goals
- Built own client base through promoting my business online and recruiting gym members directly
- Tracked inventory and made calls to clients regarding membership questions and outstanding payments.
- Advertised promotions and classes on social media for member engagement and brand awareness.
Assistant Bar Manager
Hilltop Grille
10.2020 - 07.2024
- Analyzed sales reports and customer feedback to inform menu revisions and seasonal promotions
- Assessed bar inventory and completed requisition sheets to restock supplies
- Developed strong working relationships with customers and staff
- Displayed and retained extensive knowledge of liquor, wine, and beer.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
Business Management Intern
Fitness at Five
01.2023 - 05.2023
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Generated leads through sales promotions and word-of-mouth.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Interacted well with customers to build connections and nurture relationships.
Education
B.S.ED. IN SPORTS MANAGEMENT -
University of Georgia
Athens, GA05.2023
Skills
- Wine and liquor knowledge
- Customer relationship building
- Inventory management and ordering
- Interpersonal communication between clients and staff
- Multitasking in a calm and timely manner
- POS System Operation
- Service-oriented mindset
- Social Media Promotion
- Performance Tracking
Certification
- ISSA Certified Personal Trainer
- CPR/AED Certified
Timeline
Business Management Intern
Fitness at Five
01.2023 - 05.2023
PERSONAL TRAINING MANAGER
Fitness At Five
01.2023 - 08.2024
Assistant Bar Manager
Hilltop Grille
10.2020 - 07.2024
B.S.ED. IN SPORTS MANAGEMENT -
University of Georgia
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